Fleet Lease Senior Officer

HRINC (Cambodia) Co., Ltd

Job Description

Benefits Package

Company Profile

Company Contact

Job Overview

# Hiring1

Job TypePermanent Job

Exp. LevelSenior Executive/Officer

Job FunctionSales

IndustryAutomotive / Heavy Equipment

Preferred ApplicantLocal

Required LanguageEnglish

DeadlineJun 6, 2025

Responsibilities and Duties

To support Sales Consultant to issue Car Rental Service Quotation and Car Rental Service Agreement in a timely basis
To work closely with Sales Consultant in helping customers choose a vehicle that meets their operation needs, based on factors such as price. mileage allowance, number of seatbelts and their requirement
To handle vehicle's set-up by installing GPS, camera record, UV sticker, road tax, plate number registration, vehicle inspection, insurance, and equipped with other accessories as per Cor Rental Service Agreement and ensure its validity and good conditions
To handle vehicle accident, repair, replacement, insurance claim and work closely with Insurance Company, and customer to handle the case. deductible, storing photos, further charge, and prepare its report to management in timely basis
To arrange repair and maintenance schedule for each vehicle and ensuring all vehicles are maintained and kept in good condition for safe driving and prepare its payment in timely manner
To store and manage all Repair and Maintenance Expense (R&M) and proceed with related parties on credit application for customers where
To communicate with customers to answer questions and address concerns about their car rental agreement or rental vehicles and other inquiries related to vehicle's conditions, repair and maintenance
To explain about insurance coverage, including deductible requirements and optional coverage available for an additional fee
To organize and deliver car rental training (insurance, general conditions), knowledge enhancement and other training related to car rental to customers
To maintain customer contact and build good working relationships with customers and all end-users
To work closely with logistic and Toyota Plus Team for the vehicle's stock order and handle vehicle's sales and disposal when needed
To review and monitor vehicle's movement through GPS system and it's mileage usage and generate the report for management
To handle and record all customer complaint, suggestions, comments and prepare its report to management in timely basis
To provide and handle data entry and record the monitoring sheets (accident, vehicle replacement, repair and maintenance, mileage tracking. speed drive and vehicle claims) |
To handle and monitor leasing's fixed asset (leasing vehicles, spare-vehicles, camera record, GPS devices and other equipment), prepare its report to management in timely basis and report to management for any loss or damage
To support supervisor in preparing marketing materials and tools development for Fleet Lease
To assist supervisor in preparing and finding prospector list to increase leasing volume
To support supervisor in collecting data and information about the market situation, competitors and customers
To perform other tasks assigned by supervisor

Qualifications and Skills

Bachelor degree in Business Administration or related fields
At least 2-year experience in customer service, sales in car rental business, insurance
Knowledge about vehicle repair and maintenance
Team player, initiative, hands-on attitude and service oriented
Good communication and interpersonal skills with sound English literature
Proficiency with Microsoft Word, Excel, and PowerPoint
Willing to travel and ride motorbike to customer site
Obtain a valid car driving license and have a good driving skills
Confidence, self-motivated and detail oriented

How to Apply

NameCHEN Sreypich (Ms).

TitleRecruitment & Client Relation Coordinator

Phone Number+855 10988944 /

Emailchen.sreypich@hrincjobs.com

AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.

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