We are seeking an experienced and results-driven Key Account Manager (KAM) to manage and grow key accounts in the HoReCa (Hotels, Restaurants, and Catering) segment. The ideal candidate will play a pivotal role in developing long-term relationships with strategic customers and driving business growth in the food distribution sector.

Account Management:

• Manage and nurture relationships with key HoReCa clients across assigned territory.
• Understand client needs and propose tailored product solutions to enhance satisfaction and loyalty.
• Act as the main point of contact for all commercial activities related to key accounts.

Business Development:

• Identify new business opportunities within the HoReCa segment.
• Develop and execute strategies to acquire new clients and grow wallet share within existing accounts.
• Conduct market and competitor analysis to identify trends and potential areas for growth.

Sales Execution:

• Achieve sales targets, revenue goals, and margin objectives.
• Develop annual account plans including promotional calendars, pricing strategies, and volume forecasts.
• Collaborate with supply chain and logistics teams to ensure timely delivery and service excellence.

Cross-functional Collaboration:

• Work closely with marketing, product, and finance teams to develop customized solutions for clients.
• Ensure alignment of brand and business objectives with customer requirements.

Reporting and Analysis:

• Monitor account performance, sales data, and KPIs regularly.
• Provide accurate sales forecasts and reports to management.
• Analyze customer profitability and drive cost-effective solutions.

• Bachelor’s degree in Business, Sales, Marketing, or related field.
• Minimum of 3–5 years of experience in key account management, preferably in the food distribution or FMCG industry.
• Proven track record of managing HoReCa clients and achieving sales targets.
• Strong negotiation, presentation, and interpersonal skills.
• Ability to analyze data and make strategic decisions.
• Self-motivated, with excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite; experience with CRM systems is a plus.
• Fluent in English, both written and spoken.