A VIP Receptionist role typically involves high-level administrative and customer service duties, with a strong emphasis on discretion, professionalism, and exceptional client care. This role also require you to have a good manner to deliver a good service, warm welcome, and professionally in both Chinese and English.

• Greet VIP guests and clients with warmth, discretion, and professionalism
• Offer personalized service tailored to high-profile individuals (e.g., remembering preferences)
• Maintain a poised and polished demeanor at all times
• Anticipate guest needs and deliver proactive, solution-oriented service
• Manage complaints or issues swiftly and gracefully
• Anticipate guest needs and deliver proactive, solution-oriented service
• Manage complaints or issues swiftly and gracefully
• Maintain the appearance and ambiance of reception and VIP waiting areas
• Prepare welcome materials (badges, refreshments, briefings).
• Ensure all VIP areas are secure, private, and meet luxury standards.
• Other tasks assigned by Management.

• Fluent in Mandarin Chinese and English (spoken and written)
• Professional experience in Receptionist, Customer Service, and related field
• Strong interpersonal and communication skills
• Exceptional grooming and presentation
• Good listener and flexible