Sales Executive is a smart and dynamic revenue driven person with the ability to deliver exceptional levels of customer service and provide practical solutions to customers. 

§ Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel

§ Contact customers via calls or arranged meetings to discover their needs and requirements

§ Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel

§ Provide customers with a list of available services and their accompanying prices and offer discounts when necessary

§ Assist clients in selecting the most appropriate service that best meet their specifications and needs

§ Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement

§ Collaborate with other hotel staff to ensure clients have a good time

§ Monitor the customer service quality of the hotel to ensure customers are tended to appropriately

§ Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties

§ Process and facilitate requests for customized services such as room redecoration, equipment, and switch

§ Coordinate and organize the details of an event such as catering, lodging, seating, and security

§ Resolve and quell misunderstandings within a hotel premises

§ Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals

§ Set annual budgets and implement strategies effective for achieving set targets

§ Conduct assessment of sales performance to make necessary adjustments to increase patronage.

 Have a Bachelor’s degree in a Business/Hospitality/Tourism

 Essential prior experience in the field of hospitality with specific experience in Room Sales

 Must have 2+ Years experience at a similar size and quality hotel.

 Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand Khmer/English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel.

 Knowledge of sales skills and motivation of peers.

 Knowledge of hotel features, benefits, and competing hotels within the market

 Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.

 Knowledge of hotel operations

 Able to set priorities, plan, organize, and delegate.

 Written communication skills to be concise, well organized, complete, and clear.