The Head of Sales is responsible for driving revenue growth and ensuring service excellence across all sales channels, including Corporate Sales, Key Accounts, Channel Sales, and E-commerce. This role involves strategizing and executing sales initiatives aligned with the company's core offerings in Tours, Visa, and Ticketing Services. The individual will lead a team of sales professionals to achieve sales targets, enhance customer experience, and collaborate with various departments to maximize sales performance, improve decision-making, and drive sales force effectiveness across channels, clusters, and customer/consumer segments.

 Working Hours: Mon-Fri (08:00-12:00 & 13:00-17:30) Sat (08:00-12:00)

The Head of Sales provides strategic direction and leadership in the following areas:

• Developing and overseeing the implementation of sales strategies and plans.
• Directing trade research, channel development, and trade partner relationship management.
• Managing and optimizing overall sales operations, systems, and processes.

KEY ACCOUNTABILITIES

• Strategic Sales Vision & Leadership: Define and articulate a compelling sales vision, providing strategic leadership to the sales department and ensuring alignment with overarching company objectives to drive revenue growth.
• High-Performance Sales Team Development & Mentorship: Cultivate a high-performance sales culture by strategically recruiting, mentoring, and developing sales managers and team members, ensuring continuous professional growth and succession planning.
• Strategic Trade Partner & Channel Expansion: Direct the strategic development of key trade partners and optimize sales channels, empowering Sales Managers and Key Account Handlers to achieve significant market penetration and revenue targets.
• Data-Driven Sales Budgeting & Forecasting: Oversee the development and management of sales budgets, demand forecasting, and market intelligence reports, utilizing data analytics to inform strategic decision-making and drive accurate projections.
• Brand Enhancement & Strategic Partnership Development: Drive brand visibility and market presence through the cultivation of strategic partnerships and the development of impactful promotional events, maximizing brand equity and market share.
• Proactive Market Opportunity Identification & Expansion: Lead the identification and implementation of innovative sales strategies to proactively uncover and capitalize on new market opportunities, driving business expansion and revenue diversification.
• Strategic Sales Planning & Performance Optimization: Develop and implement comprehensive annual and seasonal sales strategies, meticulously monitoring performance and utilizing data-driven insights to optimize sales processes and achieve targets.
• Actionable Market Intelligence & Competitive Analysis: Conduct in-depth market analysis, evaluating trade channels and partner performance to generate actionable insights and strategic recommendations for sustained business growth and competitive advantage.
• Impactful Sales & Promotional Material Development: Direct the creation of compelling sales materials, promotional items, and in-store communication materials that enhance brand awareness, drive customer engagement, and maximize sales conversions.
• Executive Performance Reporting & Communication: Ensure the timely delivery of accurate market intelligence and performance reports to senior leadership, facilitating informed strategic decision-making and driving accountability
• Strategic Cross-Functional Collaboration & Alignment: Foster strong collaboration and communication across departments, aligning sales strategies with marketing, operations, and customer service to achieve overarching business goals and create a cohesive, high-performing team dynamic.
• Strategic Partner Relationship Management & Growth: Establish and nurture strategic partnerships, cultivating mutually beneficial relationships to enhance support, drive loyalty, and deepen understanding of the competitive landscape, leading to increased revenue and market influence.

Education

• A bachelor’s degree in business administration is required; a degree in Tourism and Hospitality Management is preferred.
• Equivalent practical experience may be considered in lieu of a bachelor’s degree.

Experience

• A minimum of 10 years of relevant working experience, with 5 years in management roles.

MS Office and Software

• Candidates must demonstrate strong computer skills, including proficiency in:

1. Microsoft Excel
2. Microsoft Outlook
3. Microsoft PowerPoint
4. Digital social applications

• These skills are essential for the effective creation of reports, proposals, and recommendations.

Other Skills

• Strategic Vision & Project Execution: Demonstrated ability to develop and execute strategic plans, manage complex projects, and consistently deliver results within deadlines.
• Results-Driven & Detail-Oriented: A proactive and results-oriented mindset, coupled with a keen attention to detail and a commitment to achieving and exceeding performance targets.
• Influential Leadership & Stakeholder Management: Exceptional leadership skills with the ability to influence and collaborate effectively with cross-functional teams and senior stakeholders, driving consensus and achieving strategic objectives.
• Adaptability, Communication & Integrity: Highly adaptable and possessing excellent problem-solving, relationship-building, and communication skills, demonstrated with unwavering integrity and professionalism.