Car Sales Consultant

The core role and responsibility of a Car Sales Consultant is to be a Brand Ambassador and a consultant for buyers and owners. Achieving sustainable monthly sales according to the agreed targets is one of the top priorities for every Car Sales Consultant. A successful Sales Consultant must be a master of Brand Product Knowledge. Pre-selling cars (customization) is the ultimate goal for the Brand sales team. Other key responsibilities include “Greeting” of Customers, keeping the CRM database up to date (C@P), know the Car Sales Process in detail and practice it, keep the Showroom in top conditions at all times, deliver the best possible customer purchase & ownership experience. The Company is seeking only for passionate and dynamic executives to join our highly motivated and passionate Sales team in creating brand awareness and increasing sales volume.

• Welcome and greet customers in a warm, open and friendly manner.
• Ensure that at all times the appropriate corporate image is represented to guests of brand.
• Process sales enquiries base on Car Sales Process.
• Maintaining the diary and prospecting system C@P
• Attending daily sales meetings with Sales Manager
• Achieve agreed prospecting and new lead targets
• Achieve agreed conversion ratio and test-drive targets
• Conducting test drives according to company rules & regulations.
• Periodic hosting of on- and off-site promotional events
• Follow-up and process all enquiries and leads from such events
• Accurate completion of all documentation at all steps from enquiry, order, delivery and vehicle handover
• Receiving payment for cars with cleared funds prior to customer hand-over
• Detailed explanation of warranty and service arrangements, introduction to the after sales team, and demonstration of the car's features during the vehicle handover.
• Vehicle security procedures each day at the close of business
• Courtesy calls following vehicle hand-over to assess customer satisfaction level
• Adhere to all Health and Safety protocols at all times
• Participate all required brand off- and online trainings and maintaining 100% online training monthly

Education/Qualification

• Flexible, dynamic, self-sufficient, and work-oriented; has the drive to finish the task even in extended working hours
• At least three years’ experience in automotive or other luxury business
• Possess excellent interpersonal skills and be able to work well autonomously as well as part of a team
• Organizational and analytical working attitude
• Dynamic, positive, confident, self-motivated team player

Experience & Skills (experience required for the job)

• Excellent verbal and written communication in both English and Khmer
• Computer proficiency (Microsoft Office Word, Excel, PowerPoint, social media & Internet)
• Problem-solving and decision-making ability
• Teamwork and collaboration
• Accountability and responsibility
• Customer focus (internal & external)
• Planning and Organizing
• Valid Car Driving License (optional)