Beauty Advisor

HRINC (Cambodia) Co., Ltd

Phnom Penh

DescriptionJob Description

BenefitsBenefits Package

CompanyCompany Profile

ContactCompany Contact

Job Overview

# Hiring1 Position

Job TypePermanent Job

Exp. LevelSenior Executive/Officer

Job FunctionSales

IndustryCosmetics and Beauty

Preferred ApplicantLocal

Required Language

English

DeadlineNov 20, 2026

Location Phnom Penh

Responsibilities and Duties

Lead, supervise, and motivate Beauty Advisors to achieve individual and team sales targets.
Develop sales action plans and implement strategies to maximize revenue and market share.
Conduct regular coaching sessions, performance reviews, and on-the-job training for Beauty Advisors.
Monitor daily sales performance and provide corrective actions when targets are not achieved.
Ensure Beauty Advisors maintain excellent customer service standards and deliver exceptional shopping experiences.
Train team members on product knowledge, skincare solutions, beauty trends, and selling techniques.
Manage staff scheduling, attendance, leave planning, and workforce allocation.
Monitor retail operations to ensure compliance with company policies and procedures.
Ensure proper product display, merchandising standards, and visual presentation are maintained.
Execute promotional campaigns, product launches, and brand activation activities.
Monitor stock availability and coordinate replenishment with warehouse and supply chain teams.
Conduct regular store visits and beauty counter audits.
Analyze sales reports and identify opportunities to improve productivity and performance.
Build and maintain strong relationships with customers, retail partners, and store management teams.
Resolve customer complaints and service issues professionally and efficiently.
Track competitor activities, pricing, promotions, and market trends.
Ensure accurate completion of sales reports, attendance records, and operational documentation.
Support recruitment, onboarding, and development of Beauty Advisors.
Promote teamwork, accountability, and a high-performance culture.
Ensure compliance with health, safety, and workplace standards.
Manage beauty advisor incentive programs and performance recognition initiatives.
Participate in budgeting, forecasting, and sales planning activities.
Provide management with regular business updates and recommendations.
Perform other duties assigned by management.

Qualifications and Skills

Bachelor's Degree in Business Administration, Marketing, Retail Management, Cosmetics, or a related field preferred.
Minimum 3–5 years of experience in cosmetics, beauty retail, FMCG, or customer-facing sales environments.
At least 1–2 years of supervisory or team leadership experience.
Proven track record of achieving sales targets and leading successful teams. Experience in beauty consultation, skincare, makeup, or personal care products is highly desirable.
Strong understanding of retail operations and customer service excellence.
Leadership and team management skills.
Coaching, mentoring, and staff development.
Sales management and target achievement.
Customer relationship management.
Strong communication and presentation skills.
Retail operations and merchandising knowledge.
Analytical and problem-solving skills.
Planning, organization, and time management.
Conflict resolution and decision-making abilities.
Proficiency in Microsoft Office applications.
Professional appearance and strong personal grooming standards.
High level of integrity, accountability, and professionalism.