The HR Supervisor is responsible for overseeing day-to-day HR operations, including recruitment, employee relations, training and development, and compliance with HR policies and procedures. This role supports the HR Manager in developing a positive organizational culture and fostering a productive, engaged workforce. The HR Supervisor is expected to lead a team of HR professionals and ensure that HR functions align with the organization’s goals.

Supervision of HR Operations

• Oversee daily HR operations, including recruitment, onboarding, employee records, and benefits administration.
• Ensure efficient and accurate completion of all HR processes in compliance with company policies and legal requirements.
• Provide guidance and support to HR team members and assist with any complex or escalated HR issues.

Recruitment and Staffing

• Coordinate with hiring managers to determine staffing needs and develop recruitment strategies.
• Conduct interviews, oversee candidate assessments, and manage offer and onboarding processes.
• Ensure compliance with labor laws and internal policies during recruitment and hiring.

Employee Relations and Conflict Resolution

• Address employee concerns, mediate conflicts, and work to resolve issues while promoting a positive workplace culture.
• Conduct investigations into employee grievances or complaints as necessary.
• Support employee disciplinary actions and performance improvement plans in consultation with the HR Manager.

Training and Development

• Identify training needs and help develop or implement training programs to enhance employee skills.
• Assist with the organization of workshops, training sessions, and orientation programs.
• Monitor training effectiveness and ensure continuous improvement.

Compliance and Policy Administration

• Ensure company policies and practices are compliant with employment laws and regulations.
• Regularly review and update HR policies, procedures, and employee handbooks as needed.
• Stay current with labor law changes and inform management of any necessary updates or modifications to HR policies.

Performance Management

• Support performance review cycles, including goal setting, mid-year reviews, and annual appraisals.
• Guide managers and employees in the performance evaluation process, helping to ensure fair and constructive feedback.

Reporting and Analytics

• Prepare HR metrics and reports, analyzing trends in turnover, engagement, and other HR areas.
• Present data-driven insights to support decision-making in areas like recruitment, employee engagement, and retention.

Team Leadership and Development

• Provide mentorship and professional development to HR team members, fostering a collaborative and positive work environment.
• Evaluate team performance and support skill development to meet HR and organizational goals.

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 3-5 years of HR experience, with at least 1-2 years in a supervisory or lead role.
• Professional HR certification (e.g., SHRM-CP, PHR) is a plus.
• Strong knowledge of labor laws and regulations.
• Proficiency in HR software (e.g., HRIS) and Microsoft Office Suite.

Skills and Competencies:

• Excellent interpersonal and communication skills.
• Strong organizational and time management abilities.
• Ability to handle sensitive information with confidentiality and integrity.
• Problem-solving and conflict-resolution skills.
• Leadership and team-building capabilities.