This role serves as the strategic advisor of the Sales Division and the second-in-command to the COO. The Director translates portfolio data into concrete sales execution directions for branch operations. He /She leads weekly KPI reviews, converts portfolio insights into actionable instructions for Sales Team 1/2/3, and assumes full authority of the Sales Division in the absence of the COO. This is a critical leadership role in transforming company's from an MFI-level sales model to a commercial bank-level, data-driven operating system.

1.Data to Sales Execution

• Interpret PAR, Vintage, Yield, and productivity data; identify root causes and convert into actionable plans •
• Provide data-based manpower allocation guidance; design early collection strategy based on delinquency signals

2.KPI Design & Performance

• Redesign branch & CO KPI structure; lead weekly KPI review meetings
• Prepare monthly executive reports, dashboards, and Town Hall briefing materials

3.Sales Strategy

• Set portfolio targets by product, region, branch; design new product execution plans; develop incentive programs

4.COO Support

• Serve as COO’s primary strategic filter; act as Sales Division Head during COO absence
• Conduct quarterly data literacy workshops; progressively expand operational scope over 1–2 years

• 7+ years at a commercial bank in Cambodia
• Branch Manager or Deputy BM experience
• Executive-level reporting and BI dashboard interpretation
• Business-level English + native Khmer