HRINC (Cambodia) Co., Ltd Job location: Phnom Penh, Kampot

Job Description

Benefits Package

Company Profile

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Job Overview

# Hiring1

Job TypePermanent Job

Exp. LevelExecutive/Officer

Job FunctionCall Center / Customer Care

IndustryLogistics

Preferred ApplicantLocal

Required LanguageMandarin (Chinese)

DeadlineNov 21, 2025

LocationPhnom Penh , Kampot

Responsibilities and Duties

Communicate with customers and solve problems;
Work with finance and sales and give quotations;
Handle client reception, actively maintains customer relationships, promptly manages customer complaints, and coordinates emergency service events
Conducts commercial negotiations for Special Economic Zone (SEZ) land leases and sales;
Respond to inquiries from terminal clients;
Manages commercial operations;
Respond promptly and professionally to inquiries, complaints, and service requests;
Maintain strong working relationships with clients to ensure satisfaction and repeat business;
Track vessel schedules, container arrivals/departures, and notify customers as needed;
Maintain accurate customer records, transaction logs, and service reports;
Prepare daily or weekly summaries of customer activities, complaints, and resolutions;
Support invoicing team by confirming service charges and container statuses; and
Other tasks assigned by management

Qualifications and Skills