Insight and Intelligence Manager oversees all activities of the commercial Planning & Insights team and directly supports the Head of Business Development and the business in improving the effectiveness of business information management and driving well-integrated cross-functional planning processes of strategic and operational management.

• Drives the company's operational and strategic planning processes and enables effective execution and the delivery of company goals
• Leads market insights management and business information management to inform effective management decision making in response to rapid and consistent changes in the markets
• S/he identifies operational and capacity constraints and develops options to mitigate these constraints; identifies risks and determining future requirements; manages short term operational and supply planning activities arising after constrained plan approval; ensures that executed operational and supply plans are fully integrated with the demand plan; responsible for exception management - ensuring that exceptions are resolved or escalated to the relevant level in the organization.

KEY ACCOUNTABILITIES

• Organizes and facilitates monthly Product Development planning, cycle planning, and demand planning to enhance flawless execution of programs and activities
• Shoulders Operational Planning, Supply Planning to deliver operational excellence and sufficient supply to achieve outstanding customer satisfaction and win loyalty
• Coordinates Financial Review and Business review to ensure effective corporate governance, delivery of company plan targets, manages deviation to plan, escalates and mitigates exceptions and sensitivity.
• Drives the annual company plan and long-term strategy development processes to deliver company strategic planning effectiveness and ensure long-term sustainability.
• Prepares and maintains guidelines and decks, spreadsheets, databases, and project documents to make sure all information is well recorded and updated
• Reports on market trends, competitor strategy, and performance analysis, the level of achievement of own Service, Product, Sales, and Marketing strategy and plans to ensure all relevant management teams are fully informed at all times.
• Collates and analyses data from available systems, sales & services, marketing and financial reports, researches, trade audits and customer, account performance to identify markets, services, products, channels, customer clusters weaknesses and opportunities and account priorities; and evaluates their performances to provide recommendations and solutions to deliver company objectives.
• Develops, monitors, and evaluates both customer and consumer promotions for the priority customer channels, clusters, and key accounts on time and within budget to maximize the return on investment and ensure adequate levels of customer and consumer participation. Provides analysis of campaign performance reports at the end of the campaign, with results, key outcomes, and learnings.
• Manages and controls Research and market tracking activities most effectively and efficiently to obtain the best possible results through correct methodologies, specified research limitations, and clarity of how-to by best practice.
• Collaborates with relevant stakeholders in ensuring accurate representation of the company and maintaining a high level of business integrity in the industry, and ensures compliance with legislation and internal policy.
• Keeps the team abreast of changes in the industry, inclusive of legislations, regulations, and ensures that all Planning and Insight activities and transactions are in legal compliance. 

Education

• Bachelor’s degree in Business Administration, preferably Business Statistics or Information Management.
• The equivalent of the same in practical experience is also acceptable.

Experience

• A minimum of 5 years of relevant working experience, with 3 years in management roles.

MS Office and Software

• Possess good computer skills, being proficient in Digital Social Apps, Advanced MS Excel, MS Outlook, and PowerPoint, which will all be necessary for the effective performance of the creation of reports, proposals, and recommendations. Advanced skills in analytic tools, programming, and other software are a plus.

Other Skills

• Strategic thinking, effective in handling multiple projects and meeting tight deadlines, be results and detail oriented, be self-starter, be proactive, going beyond the call of duty, be a person of high integrity, be comfortable working in a highly collaborative setting, can learn and adapt quickly, has exceptionally good problem-solving skills, be an outspoken and comfortable in dealing with partners.
• Exceptionally good leadership in both people and strategic skill, portraying an ability to influence cross-functional teams and senior leadership teams as well as stakeholders in a unified direction and with a common vision.
• Confident yet likable and relatable individual who can form strong and meaningful relationships with others, which will inspire trust and confidence.