Customer Service Executive
HRINC (Cambodia) Co., Ltd Job location: Phnom PenhLogin to see salary
Job Description
Benefits Package
Company Profile
Company Contact
Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionOthers
IndustryHuman Resources Consultancy
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineJul 11, 2025
LocationPhnom Penh
Job Summary
- Manage daily Local (Export) customers’ enquiries and bookings, as well as manage daily documentation related to export shipment, ensuring all export customer account’s requirements, and documentation sanction policies are being complied with.
- Manage daily Local (Export) customers’ enquiries and bookings;
- Manage daily documentation related to export shipment, ensuring all export customer account’s requirements, shipping instructions and document ationsanction policies are being complied with.
Responsibilities and Duties
- Manage daily bookings release in accordance with equipment and space availability;
- Coordinate with Sales Department to verify on agreed service contracts to enquire validity of rates before acceptance of bookings;
- Manage freight rate input as per filed contract and agreed conditions.
- Prepare bookings daily reports of the accepted/ released bookings + space allocation reports.
- Handling local invoice issuance to customers.
Qualifications and Skills
- Bachelor’s Degree in any field, though Business Administration field is preferred;
- Preferably 1 to 2 years of relevant experience from shipping or freight forwarding industry, though fresh graduates may be considered
- Strong software application knowledge;
- MS Office applications (eg. MS Excel, Word, Outlook);
- Good Communication and Interpersonal skills;
- Customer Service Oriented;
- Positive attitude with the ability to work under pressure;
- Meticulous with an eye for details;
- Team player
- Coordination and booking accuracy;
- Customer responsiveness;
- Minimal staff errors that may result to additional internal operational cost or customer cost.
How to Apply
NamePHATSE Saosreya
TitleRecruitment Coordinator
Phone Number+855 977130335 / +855 967577717
EmailPHATSE.Saosreya@hrinc.com.kh
AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
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