Job Title: Senior Unit Manager, Digital Product Management                                                      

Report to: VP & Head of Digital Banking Department                                                                                                         

Working Office: Head Office, Phnom Penh

• Manage procedure, digital product profitability and growth covering mobile banking, internet banking both consumer and corporate module.
• Manage services standard, customer feedback/experience and issues relating to these channels and prepare user requirements with the best market practice and excellent customer experience.
• Understand the market situation and availability of new technology, conduct market analysis and propose enhancement projects.
• Develop value proposition for various customer segments and share to digital project team for enhancement and development. When required, manage mobile banking & internet banking enhancement projects.
• Conduct data analytic to improve overall digital banking business, including acquisition, transaction, event trigger offering, etc.
• Manage and co-ordinate on relevant report requirement for regulators, management, branches and relevant business team.
• All digital productivities properly documented/updated/maintained.
• Develop the necessary material and provide training/refreshment to branches and other related departments existing/new digital products/services.
• Performance relevant tasks as assigned by line management. 

• Bachelor degree in finance and banking, e-commerce, business or digital economy.
• At least 3-year experience in mobile and internet banking performance management at banks and/or MFIs.
• Be able to communicate in English language and good presentation/training skill.
• Influencing and negotiation skills is a plus.
• Be available to travel to rural areas when required.
• Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Able to work independently, organized, creative and attentive to details.