Car Sales Supervisor

We are seeking a dynamic and results-driven Sales Supervisor to lead our automotive sales team. The ideal candidate will have a strong background in automotive sales, excellent leadership skills, and strong communication skills with clients and stakeholders.

1. Sales Team Management

• Supervise, motivate, and manage a team of Sales Consultants.
• Set daily, weekly, and monthly sales objectives for the team.
• Monitor individual and team sales performance against targets.
• Conduct regular sales meetings and provide updates on sales performance.
• Assign leads and customers to Sales Consultants effectively.
• Ensure Sales Consultants follow company sales procedures and standards.

2. Customer Relationship Management

• Support Sales Consultants in handling important and high-value customers.
• Assist with customer negotiations and resolve customer concerns when required.
• Ensure customers receive professional service throughout the sales process.
• Maintain strong relationships with customers and encourage repeat business and referrals.
• Monitor customer satisfaction and recommend improvements to the sales process.

3. Sales Team Coaching & Development

• Coach and train Sales Consultants on product knowledge, sales techniques, negotiation, and customer service.
• Conduct regular one-on-one performance discussions with team members.
• Identify performance gaps and develop improvement plans.

4. Lead & CRM Management

• Monitor customer leads from showroom visits, phone calls, social media, online platforms, events, and other channels.
• Ensure leads are followed up promptly and properly recorded in the CRM system.

5. Showroom & Sales Operations

• Ensure the showroom is professionally presented and sales activities are conducted according to company standards.
• Monitor test-drive arrangements and vehicle demonstrations.

6. Sales Reporting & Analysis

• Prepare daily, weekly, and monthly sales performance reports.
• Analyze sales results, conversion rates, customer leads, and team productivity

• Bachelor's degree in Sales and Marketing or another relevant field
• At least 03-years work experience in sales
• Strong interpersonal and networking skills
• Excellent Sales Skills
• Good at Microsoft Office Applications
• Good oral and written communication skills (English and Khmer)
• Good at planning, interpersonal skills, problem solving, and critical thinking skills
• Friendly, hard-working, flexible, honest, and willing to work with the team
• Self-motivated and have a proactive approach to their work and the ability to work to targets and deadlines