Microsoft 365 Administrator & IT Projects Manager

As Microsoft 365 Administrator & IT Projects Manager you will help the IT department with implementation of new technologies to sustain the growth of the company & also participate in daily support tasks. Additionally, you will be in charge of creating mentoring sessions for the internal staff to increase their IT knowledge. Finally, you will be requested to lead the Digital Process Automation program, that will aim at helping the company's support services in automating some of their tasks.

Technical role:

• Support for IT requests (PC, Mac, Printers, Switches problems)
• Installation & Administration of Windows servers
• Management of AD & Entra ID

Microsoft 365 tasks:

• Promote usage of institutional technologies (Onedrive, Sharepoint, Teams). Lead internal courses regularly organized by IT for internal staff.
• Create SharePoint-based document management systems, lists, forms, and approval workflows.
• Implement the company's intranet and knowledge database with Sharepoint.

Project Management software engineering:

• Collaborate with the different support & research units of IPC to ensure the deployment and maintenance of automated applications using Power Automate and related Microsoft 365 tools.
• Collaborate with the IT Unit to ensure governance, security, and system integration.
• Ensure compliance with internal policies and data protection standards.

• Language: Fluency in Khmer and English is required; knowledge of French would be appreciated.
• Position: Full-time
• Contract: The initial contract is offered for 1 year (renewable)
• Start Date: Available to start as soon as possible
• Remote Work: Possibility to work remotely, subject to job role and management approval

Qualifications & Experience

• Education: M.Sc. in Information Technology, Computer Science, Software Engineering, Data Science or a related field (recent graduates are welcome to apply)

Skills & Competencies

Technical Skills:

• Experience in IT enterprise environment (Active Directory/Entra ID)
• Experience in virtualization with VMWare ESXi
• Good IT problems troubleshooting skills
• Good overview of the current field of Automation+AI systems
• Operative knowledge of 365 applications/ecosystem (Sharepoint, Onedrive, PowerAutomate)
• Previous experience in developing automation/AI agents (PowerAutomate, N8N, Clawbot)

Personal Attributes:

• Attention to detail and organization necessary to work in a scientific research setting
• Commitment to IPC's mission in advancing science and public health in Cambodia.
• Problem-solving mindset and capability of interpreting complex project requirements.
• Good communication skills
• Ability to work and learn independently
• Adaptability and flexibility in working within a dynamic, multicultural, and interdisciplinary environment
• Capability of team play and willingness of effective knowledge sharing in the unit.