The Janitorial Supervisor will be responsible for managing the daily janitorial operations at the assigned client site and ensuring that the cleaning team performs according to the agreed schedule, service standards, and client requirements.

• Supervise and coordinate the daily work of janitorial team members at the assigned site.
• Arrange daily task assignments and ensure manpower is properly deployed across all designated areas.
• Monitor cleaning quality in classrooms, offices, restrooms, common areas, walkways, and other assigned areas.
• Conduct routine site audits and quality inspections to check cleaning completion, hygiene standards, safety practices, and service quality.
• Ensure cleaning tasks are completed on time and in accordance with the required service standard.
• Ensure proper use of cleaning chemicals, tools, equipment, PPE, and safety procedures.
• Monitor staff attendance, grooming, discipline, work behavior, and daily performance.
• Provide on-site guidance, coaching, and basic training to janitorial team members when required.
• Coordinate with the client representative regarding daily cleaning requirements, urgent requests, feedback, and service concerns.
• Respond to urgent cleaning needs and arrange proper support in a timely manner.
• Report cleaning issues, staff issues, maintenance concerns, incidents, and client feedback to Tunsai management.
• Prepare and submit daily or weekly site updates, attendance records, quality audit findings, and service reports as required.
• Act as the main on-site contact person between the client and Tunsai Operations team.

• Bachelor's degree in Business Administration, Facility Management, Hospitality, or a related field
• Minimum of 5 years of experience in janitorial supervision, housekeeping supervision, facility management, or a related field.
• Strong leadership, coaching, and team management skills.
• Good knowledge of cleaning methods, chemicals, equipment, and industry best practices.
• Ability to plan, organize, prioritize, and manage multiple tasks effectively.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Willingness to work flexible schedules, including evenings, weekends, and public holidays when required.
• Proficient in Microsoft Office and Google Workspace, including Google Drive, Docs, and Sheets.