The Admin Operations Supervisor is responsible for overseeing HR operational support, office and facilities management, insurance administration, company event logistics, and supervision of support staff, ensuring smooth daily operations and a professional working environment.

Support Staff Supervision

• Supervise front desk staff, cleaners, and drivers.
• Prepare duty rosters, schedules, and task assignments.
• Monitor attendance, punctuality, and discipline.
• Provide daily supervision and operational guidance.

Front Desk & Office Operations

• Ensure professional front desk operations and visitor management.
• Maintain a welcoming and organized office environment.
• Coordinate meeting room usage and office logistics.

Facilities, Cleaning & Workplace Safety

• Ensure office cleanliness, hygiene, and maintenance standards.
• Supervise cleaning schedules and quality of work.
• Coordinate with vendors, landlords, and service providers.
• Support workplace health, safety, and operational compliance.

Driver & Transportation Management

• Manage driver schedules and vehicle assignments.
• Monitor vehicle usage, fuel consumption, and maintenance.
• Ensure compliance with company rules and road safety regulations.
• Coordinate transportation for staff, management, and company events.

Insurance Administration

• Manage employee insurance enrollment, updates, and renewals.
• Act as liaison between employees, insurance providers, and HR management.
• Support employees with insurance claims documentation.
• Maintain accurate insurance records and confidentiality.

Company Event & Activity Logistics

• Coordinate logistics for all company events, including training, meetings, workshops, and staff activities.
• Arrange venues, catering, equipment, transportation, and setup.
• Coordinate support staff for event preparation and execution.
• Monitor operational costs related to events.

Admin Operations Support

• Support onboarding and offboarding logistics (workspace, access cards, uniforms, asset return).
• Maintain operational records related to attendance, insurance, and logistics.
• Implement HR policies and instructions at operational level.

Key Performance Indicators (KPIs)

• Attendance and discipline of supervised staff
• Office cleanliness and service standards
• Timeliness of insurance administration and claims support
• Effectiveness of company event logistics
• Transportation efficiency and safety compliance.

Education

• Bachelor’s degree in business administration or related field preferred.

Experience

• 3–5 years of experience in office operations, administration, or facilities management.
• At least 1–2 years of supervisory experience.

Skills & Competencies

• Strong people supervision and coordination skills
• Good organizational and problem‑solving abilities
• Hands‑on, service‑oriented mindset
• Proficient in MS Word, Excel, and email.