Membership Services Executive

HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelSenior Executive/Officer
Job FunctionMarketing , Sales
IndustryNon-profit
Preferred ApplicantLocal
Required LanguageEnglish , Khmer
DeadlineSep 20, 2025
LocationPhnom Penh
Job Summary

This role encompasses a blend of business development, sales, and event coordination, focused on growing membership and service offerings. The individual will actively participate in resource mobilization through training, membership drives, and marketing initiatives, working closely with the membership services team to analyze client needs and develop tailored services. They will be responsible for creating and executing membership and marketing strategies to promote, achieving KPIs through diligent planning and reporting. Additionally, the role involves proactive sales and marketing activities, including client engagement, follow-ups, and organizing promotional events and training programs. This includes recruiting qualified trainers, developing course outlines, managing event logistics, and creating training reports and materials. The individual will also contribute to ongoing research and development of training tools and materials, while fulfilling other assigned tasks.

Responsibilities and Duties

Business Development:

  • Work with the membership services team to develop and analyse Client Need Assessment and scope of services
  • Develop and implement membership and marketing strategies
  • Work closely with the membership services team to achieve KPIs assigned by the management
  • Develop weekly work plan and monthly sales performance report

Sale Promotion and Marketing:

  • Entertaining call-in and walk-in clients
  • Conduct regular following up includes appointment, call and email with the customers and target companies
  • Work with membership team to regularly organize events, trainings and other marketing activities

Coordinating Event/Training Program:

  • Recruiting the right and qualified trainers/speakers
  • Work with the team to review, edit and finalize course outlines provided by the trainers
  • Develop annual event/training schedule
  • Facilitate events/training courses include preparing session plan, training material, and standby in the events and trainings etc…
  • Develop training report and training tools from time to time
  • Conduct research on training tools and materials
  • Other tasks as assigned
Qualifications and Skills
  • Graduate in marketing or business administration or related fields
  • Knowledgeable in Microsoft Office and E-mail
  • Knowledgeable in market research or other fields
  • Good at communication and customer satisfaction
  • Highly responsible for work completion with accuracy and within the deadline
  • Be flexible, initiative and creativity
  • Be able to work in the team and individually
  • Good in both verbal and written English
How to Apply
NameLY Socheata (Ms).
TitleAssociate Recruiter
Phone Number+855 16804386 /
EmailLY.Socheata@hrinc.com.kh
AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
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