This role is responsible on promoting, supporting sale and providing application training of Medical Equipment, Medical Devices, and consumables to customers. Also, invoice in the whole sales process include products presentation to customers till after sale service support.

• To learn the knowledge of product and share it to the customer in the purpose of getting interest and sales to achieve the company’s target and KPI set.
• Provide training to sale team about knowledge of the existing products portfolio, and new products develop.
• Communicate with the principles on the product knowledge, market information, and product recall.
• Communicate with internal partners including sales admin and others department to ensure smooth process of sale and the after-sales-service.
• To explore the healthcare market and source additional products to expand the product portfolio or suggest an adjustment to the current product portfolio to support the market trend.
• Collect market information, analyse data, monitor market status for sales and marketing strategies of the team.
• Increase brand awareness of our company and product.
• Visit and maintain the relationship with both existing and new customers.
• Attend training or workshop/seminars organized by the principal and our company.
• Provide onsite support with engineers for the installation and user training and ensure successful close the sales orders.
• To provide brief daily activities, weekly plan, and report to the Business Manager.
• Manage customers and resolve customer complaints by investigating the problems, developing solutions, preparing reports and marking suggestions to Business Manager.
• To perform others relates tasks assigned by Business Manager and Business Director.
• Understanding all the products application assigned.
• Provide application training to customers.
• Support customers on application concern and troubleshooting.
• Cooperate with relate parties (Sales, services, and suppliers) on providing application support, troubleshooting to customers. 

• Master Degree/Bachelor’s Degree or Associated Degree in Laboratory and Pharmacy or Medical background.
• 2-3 years’ experience working in medical laboratory /handle laboratory products
• Products knowledge/Technical knowledge
• Good presentation skill
• Good communication skill
• Good in English language (Chinese is a Plus)
• Customer focus
• Conflict Management
• Fostering Collaboration
• Communication and Interpersonal awareness
• Work and change management
• Striving for achievement
• Be enthusiastic and able to work in dynamic situations
• Initiative, ownership, able to cope with stress and working under pressure