Patient Relation Officer (Chinese Speaking)
HRINC (Cambodia) Co., Ltd Job location: Phnom PenhLogin to see salary
Job Description
Benefits Package
Company Profile
Company Contact
Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionCall Center / Customer Care , Translation / Interpretation
IndustryPharmaceutical / Health Care
Preferred ApplicantLocal
Required LanguageEnglish , Standard Chinese
DeadlineAug 3, 2025
LocationPhnom Penh
Responsibilities and Duties
- Interpret and communicate with Chinese Customer
- Check leaflets by floor
- Warm welcome customer arrival
- Responsible for the work of insurance case, Ask Patient to provide Insurance Card or related documents to check patient’s benefit with Insurance team or direct to portal of Insurance
- Process Patient Registration
- Explain the service package and other term & conditions
- Show room to customers
- Coordinate customer’s issue in each floor
- Interpret and communicate with Chinese
- Do daily report
- Issue elevator card for admitted patient
- Perform tasks assigned by Head of Department
Qualifications and Skills
- Bachelor degree in Hospitality, or other related field
- Good Chinese and English Skill for Listening, Speaking, Reading and Writing)
- Skill of Communication and Sale
- Computer Skill: MS office Word, Excel, MS Outlook
- Good communication skill and Interpersonal, Team work, self-Discipline and Good outcome
- Able to do multi-task and can handle complicated the work at the same time
How to Apply
NameLY Socheata (Ms).
TitleAssociate Recruiter
Phone Number+855 16804386 /
EmailLY.Socheata@hrinc.com.kh
AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
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