Customer Care Consultant

Urbanland Asia Investment Co., Ltd. Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionCall Center / Customer Care
IndustryReal Estate
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineJul 12, 2025
LocationPhnom Penh
Job Summary

To support sales operations by managing administrative tasks, maintaining sales facilities, and actively assisting in sales proceeds collection through systematic follow-ups with homebuyers, and ensuring smooth day-to-day functions.

Responsibilities and Duties

1. Facility Management

  • Ensure daily cleanliness and presentability of sales gallery and office.
  • Oversee proper maintenance of display areas and furniture.
  • Coordinate with cleaning staff and maintenance team for upkeep and repairs.

2. Contract Administration

  • Prepare sales contracts, agreements, and related legal documents.
  • Ensure all documentation is accurate, complete, and properly filed.

3. Sales Proceeds Collection

  • Systematically follow up with homebuyers for scheduled payments or late payments via calls, emails, and any official reminders.
  • Maintain a payment tracking system and update collection status regularly.
  • Prepare daily/weekly/monthly collection reports for management.

4. Administrative & Sales Support

  • Support in organizing sales events, launches, and promotional activities
  • Maintain and update customer databases and sales records
Qualifications and Skills
  • Diploma or degree in Business Administration, Sales or a related field.
  • 1 year in sales administration, office management, or a similar role.
  • Proficient in MS Office (Word, Excel, Outlook) and basic accounting knowledge.
How to Apply

If you are ready for an exciting career with an award-winning property developer, please see the full job description and email your resume to joinus@urbanlandasia.com. Only shortlisted candidates will be contacted.

NameUrbanland Asia Investment Co., Ltd.
TitleHR Department
Phone Number+855 966664245 /
Emailjoinus@urbanlandasia.com
Address3F, ISI Tower, #1, KMH Blvd., Khan Porsenchey, Phnom Penh.
Other opening vacancies from Urbanland Asia Investment Co., Ltd.

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