Reservation Supervisor

Song Saa Private Island Job location: Preah Sihanouk Ville

Login to see salary

Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelSenior Executive/Officer
Job FunctionOthers
IndustryHospitality and Tourism
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineMay 28, 2025
LocationPreah Sihanouk Ville
Responsibilities and Duties
  • Handling of all incoming calls to the resort standard with utmost care and courtesy.
  • Handling of incoming reservations request via fax and email observing response time (all incoming correspondence to be responded within 24 hours)
  • Completing of reservation forms with all accurate details prior to processing the same.
  • Processing all reservations in Opera accurately, observing all necessary codes that are created to track statistical data.
  • Follow up on missing details on reservations for completion.
  • Filing of all reservations and related correspondence as per the set guidelines.
  • Always check availability/blocking chart prior to confirming reservations and keep Assistant Director of Reservations & Revenue updated on any critical occupancy dates/situations.
  • Controlling of room inventory/categories and tour operator allotments as per set standards.
  • Always up-sell villa categories whenever possible.
  • Always observe company policies, attendance and punctuality.
  • Issuing of pro-forma invoices for TO / Direct advance bookings within the correct time frame giving sufficient time for revenue to follow up.
  • Handle the agent commission process including raising the PR when needed.
  • Help Assistant Director of Reservations & Revenue to conduct training for the team which might be required.
  • Follow on payment for all paying bookings as per the resort policy.
  • Follow up on missing details for all future bookings.
  • Ensure all out going correspondence are in accordance with standard resort formats.
  • All reservations related issues or difficulties to be brought to the immediate attention of Assistant Reservations Manager / Assistant Director of Reservations & Revenue.  
  • Complete reservations daily task list to ensure completion of all tasks, any unfinished tasks to be brought to the attention of the reservations assistant Manager.
  • Assist Assistant Director of Reservations & Revenue /Assistant Reservations
  • Manager in advance bookings correspondence check. Co-ordinate with relevant departments for special requests etc.
  • Co-ordinate with transfers for guest transfers & updating of the blocking chart.
  • Prepare / update / print all daily / weekly reports as directed by reservation Assistant Director of Reservations & Revenue.
  • Assist Assistant Director of Reservations & Revenue with updating the rates and creating packages in the PSM Opera.
  • Update rates, availability and offers in Brand website and OTA when requested by Assistant Director of Reservations & Revenue.
  • Keep the reservations office tidy and neat at all times.
  • Attend departmental /general training sessions / meetings as required.
  • Perform any other duties as assigned by General Manager, Assistant Director of Reservations & Revenue, Assistant Director of Sales.  
Qualifications and Skills

The ideal candidate must possess the following knowledge, skills and abilities:

  • Proven experiences in reservation role.
  • Ability to use personal judgment and specialized knowledge to give people information.
  • Communicate well with many different kinds of people.
  • Ability to change easily and frequently from one activity to another - such as from typing, to searching in a directory, to using a telephone.
  • Attention to details with good organizational and efficient time management skills.
How to Apply
NameSong Saa Private Island
TitleHR Department
Phone Number+855 78330733 /
Emailtalent@songsaa.com
AddressSong Saa Private Island, Koh Rong Archipelago, Sihanoukville, Cambodia.
Other opening vacancies from Song Saa Private Island

To support us!
Please mention www.hrincjobs.com as a source you found the job in your applied email.

Related Jobs

https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/00/ef/00ef8476-2d37-46ed-92f8-d5bc94bc1af6/song_saa_private_island_logo.jpg
Laundry Supervisor

Song Saa Private Island

May 28, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/00/ef/00ef8476-2d37-46ed-92f8-d5bc94bc1af6/song_saa_private_island_logo.jpg
Housekeeping Supervisor

Song Saa Private Island

May 28, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/00/ef/00ef8476-2d37-46ed-92f8-d5bc94bc1af6/song_saa_private_island_logo.jpg
GUEST EXPERIENCE ATTENDANT

Song Saa Private Island

May 28, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/97/a7/97a75124-fa29-4d55-9192-ea2210967047/indc_logo.png
Data Analysis Supervisor

Indoguna Cambodia Co., Ltd

May 28, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/00/21/00216470-1d7a-45cb-b779-272ddb32ab50/123.png
Bartender

VET MAD MONDEY KOH SDACH

May 9, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Store Manager

HRINC (Cambodia) Co., Ltd

May 21, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Production Manager – Plating & Downstream

HRINC (Cambodia) Co., Ltd

May 4, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Helpdesk (Receptionist)

HRINC (Cambodia) Co., Ltd

May 7, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Pattern Maker

HRINC (Cambodia) Co., Ltd

May 9, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Corporate Sales Buyer (Purchaser B2B)

HRINC (Cambodia) Co., Ltd

May 21, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Air-Conditioner Repairer

HRINC (Cambodia) Co., Ltd

May 22, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Electrical Repairer

HRINC (Cambodia) Co., Ltd

May 22, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Coordinator, Inventory Control

HRINC (Cambodia) Co., Ltd

May 24, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Laboratory Technicians (Vietnamese Speaking)

HRINC (Cambodia) Co., Ltd

May 28, 2025
https://hrincjobs-pro.s3.amazonaws.com/media/public/filer_public/de/0a/de0a8f36-8302-4f8d-bbf3-5e32badcf0f4/hrinc_sq_logo.png
Head of Internal Audit

HRINC (Cambodia) Co., Ltd

May 29, 2025