Sales Operation Manager (FMCG)

HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

Job Description

Benefits Package

Company Profile

Company Contact

Job Overview

# Hiring1

Job TypePermanent Job

Exp. LevelMiddle Management

Job FunctionSales , Operational Management , Call for Proposal / Bidding

IndustryFMCG / Consumer Goods

Preferred ApplicantLocal

Required LanguageEnglish , Khmer

DeadlineJun 7, 2024

Job Summary

Develop, implement and monitor sales force effectiveness plans, training, processes, tools and systems, etc. to drive sales growth and sales force productivity

Responsibilities and Duties

Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Manage and conduct thorough sales force effectiveness diagnosis. Highlight critical sales force needs/requirements and recommend solutions
Develop, execute and monitor sales force effectiveness plans and initiatives to drive sales growth and sales force productivity
Develop and implement processes, tools and systems (e.g. customer relationship management, field force management system, etc.) to support sales activities
Manage active usage of customer relationship management program to monitor interactions with current and future customers, manage customer data and direct segmentation/targeting, etc.
Analyze and identify training requirements via training needs analysis. Develop, conduct and evaluate training programs to drive sales excellence and productivity
Identify sales reporting requirements and provide reporting platforms/reports (e.g. dashboard reports, analytics solutions, etc.) that enable efficient access to sales information
Manage continuous improvement of sales force effectiveness framework, plans, training, processes, tools, systems and reporting to effectively support sales teams
Collaborate with sales teams to understand their needs and customize solutions that will increase their effectiveness
Build and maintain long-term relationships with external vendors to ensure sustainability of services provided
Other’s task assigns by manager
Set direction and cascade team/function goals to ensure goals are well-defined and clearly communicated
Drive and manage the team learning and development
Embed company behavioral competencies in the team
Coach & mentor the team to ensure the team has the right capabilities to achieve departmental goal

Qualifications and Skills

Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
Minimum three to five years’ experience in a similar role
Minimum two to three years’ experience in a managerial capacity
Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
Demonstrate sound knowledge in the general principles of sales; Familiarity with the sales environment is a must
Demonstrate advanced research and analytical skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in English, both written and spoken

How to Apply

NameCHHOUN Lysha (Ms.)

TitleRecruitment Coordinator

Phone Number+855 78374647 / +855 86364647

Emailchhoun.lysha@hrinc.com.kh

AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.

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