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DescriptionJob Description
BenefitsBenefits Package
CompanyCompany Profile
ContactCompany Contact
Job Overview
# Hiring1 Position
Job TypePermanent Job
Exp. LevelSenior Executive/Officer
Job FunctionCall Center / Customer Care
IndustryLogistics
Preferred ApplicantLocal
Required LanguageN/A
DeadlineOct 31, 2026
Location Phnom Penh
Responsibilities and Duties
- Ensure all transactions/activities are completed within timeframe as per SOP requirements and execution. Any exception should be duly escalated.
- Lead team member to achieve KPI and monitoring smooth daily tasks.
- Problem solving with specific resolutions offered to customers/vendor/carrier/NVO and all related parties which comply with effective result. i.e: Like space issue; equipment shortage or documentation issuance issue. If any challenge, must escalate to team leader timely in order to proceed upper level then resolve.
- Maintain long-term relationship with our existing KEY vendor and develop the strategic approach to build up good connection with potential opportunity as well as develop new business for additional upsell trucking/clearance service.
- Monitor AR with local vendors with on time payment settlement. Any late, must follow AR procedure to issue late payment charge or related procedure.
- Monitor AP with local suppliers and team. Ensure there is no long pending job cost or AP cross month settlement.
- Follow timeline of Weekly/Monthly Report submission.
Qualifications and Skills
- Hold bachelor’s degree.
- 2-3 years’ experience with logistics industry. familiar with PPT/EXCEL, extremely strong abilities in system learning and application, as well as data analysis.
- Positive attitude and willingness to support whole team grow. Work smoothly with team to achieve maximum productivity and work quality to meet customer expectations.
- Good command in English both speaking and writing
How to Apply
NameKIM Solinda (Ms.)
TitleAssociate Recruiter
Phone Number+855 61596795
Emailkim.solinda@hrinc.com.kh
Address
The Edge Phnom Penh, House No. A9-A10, Ayasmayan East Street (St. 139), Phum 1, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh
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