The RTM Specialist (DMS Admin & Operator)acts as the central hub for sales data, inventory accuracy, and reporting across YHS Modern Trade and multiple Business Partners. This role ensures smooth transaction processing, reliable reporting, compliance with SAP/IMS systems, and supports both sales operations and management decision-making through validated data and incentive preparation.

🔹 Core Responsibilities

• System Administration – Manage DMS portal for YHS Modern Trade and 14 Business Partners (BPs), ensuring accurate entry of SAP volumes, transactions, and stock movements.
• Sales Order Processing – Review daily sales orders, process invoices (IMS confirmation), handle returns, and adjust stock entries.
• Inventory Management – Record new SKUs, update stock balances, perform month-end stock takes, and reconcile with SAP, IMS, and physical counts.
• Shared Services – Support 14 BPs by verifying shipment invoices, entering stock quantities, recording monthly sales-out, and consolidating reports.
• Change Requests – Execute system updates (outlets, geo-tree, planned calls, customer master data) via ticketing system.
• Training & Support – Provide basic training on sales and inventory modules for new admins and maintain housekeeping updates in DMS KH.

🔹 Reporting Duties

• Daily Reports – Export sales transactions, open order listings, and salesman GPS activity compliance for 27–40 BPs.
• Monthly Reports – Consolidate shipment, FOC, and inventory reports; validate stock balances; prepare IMS full-month reports for supervisors.
• Periodic Surveys – Collect quarterly market size surveys and update census/outlet registration projects.

🔹 Rebate & Incentives

• Salesman Incentives – Compile performance data (targets vs. achievements) for YHS and agency sales teams.
• Distributor Rebates – Prepare monthly rebate and incentive figures for management approval.

🎓 Education

• Degree in Marketing/Management or equivalent.
• Some IT background or skills preferred.

💼 Professional Experience

• Minimum 2 years in sales, marketing, administration, or office operations.
• Experience with DMS/SFA systems and reporting processes.

🛠️ Skills & Competencies

• Interpersonal & communication skills – ability to communicate clearly in writing and speaking.
• Digital & system knowledge – strong understanding of processes, flows, and system operations.
• Commercial knowledge – familiarity with sales and marketing practices.
• Microsoft Office expertise – advanced Excel (formulas, macros), reporting, and analysis.
• Reporting & analysis – ability to consolidate, validate, and interpret sales/inventory data.
• Training capability – able to guide new admins on system usage.

🌐 Languages

• Good command of English (spoken and written).

💻 IT & Digital Knowledge

• DMS & SFA systems proficiency.
• Familiarity with digital platforms (online meetings, e-forms, Google tools, office productivity platforms).