Credit Officer, Assistant Manager
HRINC (Cambodia) Co., Ltd Job location: BattambangLogin to see salary
Job Description
Benefits Package
Company Profile
Company Contact
Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionAccounting / Finance , Administrative / Support
IndustryBanking / Financial Service
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineOct 3, 2026
LocationBattambang
Responsibilities and Duties
- Manage the delinquent loan and NPL portfolio in the Battambang Area and drive collection activities
- Assist the Area Manager in monitoring collection officers’ case progress, daily/weekly/monthly activities, and collection performance
- Negotiate with delinquent customers through phone calls, field visits, and other appropriate means to identify and implement solutions such as account normalization, full repayment/pay-off, partial payment, rescheduling, and restructuring
- Accompany collection officers on customer visits for significant or long-overdue cases when necessary and support negotiations with customers
- Review the status of each case, determine the next collection action, and ensure timely follow-up
- Recommend appropriate solutions for difficult-to-collect cases to the Manager, including legal action, collateral disposal, provisioning, and restructuring.
- Support coordination with customers, prospective buyers, and relevant internal departments for collateral sale cases
- Ensure that collection officers accurately and promptly update customer status, call/visit records, payment promises, and other relevant information in the system
- Monitor daily, weekly, and monthly collection targets and actual performance, and prepare collection reports for the Manager
- Analyze problem cases and the causes of under-performance against targets, and propose improvement measures and action plans to the Manager.
- In the Manager’s absence, support and coordinate the team’s daily operations within the scope of delegated authority
- Ensure that all collection activities are conducted in accordance with the Company’s Credit Policy, Collection Policy, internal guidelines, and applicable laws and regulations
- Ensure appropriate customer treatment throughout the collection process and promptly report complaints, disputes, or other issues to the Manager
- Perform other duties as assigned by the Manager.
Qualifications and Skills
- Graduated students in any field or have working experience 2 years in the financial sector.
- Be able to drive a car and must have a car driving license.
- Strong commitment with field work.
- Good interpersonal skills.
- Good communication skills.
- Good calculation and explanation in number.
- Be able to communicate, read, and write English.
- Microsoft Word, Excel, internet, email etc.
How to Apply
NameLIM Sochhina
TitleRecruitment Assistant
Phone Number+855 81548882 /
Emaillim.sochhina@hrinc.com.kh
AddressThe Edge Phnom Penh, House No. A9-A10, Ayasmayan East Street (St. 139), Phum 1, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh
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