# Hiring1
Job TypePermanent Job
Exp. LevelManagement
Job FunctionCall Center / Customer Care , Community and Social Services
IndustryBanking / Financial Service
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineAug 6, 2026
LocationPhnom Penh
- Grow loan and deposit (either lending-related or non-lending-related) within customer segment focus and business strategy. Grow CASA and improve CASA ratio for lowering funding cost
- Grow revenue – an interest income and a non-interest income (which is included with both loan related fee income and fee-based income).
- Grow customer base from new to bank (NTB) and strengthen relationships with existing customers (ETB) for maximizing overall relationship value and business referrals.
- Strengthen business preposition of customer centricity and product mix for pitching NTB and building sticky relationship through product & service capability, and right banking solution.
- Implement and improve customer account plan, customer pipeline, and client call report as key tools for productivity measurement.
- Manage and control strategically on customer portfolio & asset quality through the execution of “first line of defense” approach and enhancing good clients onboarding.
- Conduct credit and operational risk assessment as per outlined in credit policies and guidelines.
- Follow onboarding procedure as well as KYC process within the segment as per process and guidelines. Follow onboarding procedure as well as KYC process within the segment as per process and guidelines.
- Bachelor’s degree in Business Management, Economic, Finance and Banking, and other related fields
- At least 3 years’ working experience in commercial bank’s relationship role and credit assessment
- Extensive knowledge of SME segment: lending and trade products, digital banking products and services.
- Good understanding financial analysis, risk & compliance, and credit principal & requirement.
- Strong sales pitching skills and customer management.
- Proficiency in acquiring and strengthening client relationships.
- Demonstrate understandable verbal and written communication skills.
NamePHATSE Saosreya
TitleRecruitment Coordinator
Phone Number+855 977130335 / +855 967577717
EmailPHATSE.Saosreya@hrinc.com.kh
AddressThe Edge Phnom Penh, House No. A9-A10, Ayasmayan East Street (St. 139), Phum 1, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh