Pre-Sales Support

• Preparing quotes, proposals, and sales contracts
• Researching leads and building prospect lists
• Coordinating product samples, demos, or technical docs
• Handling customer inquiries to free up sales reps

Order & Process Management

• Processing sales orders and tracking approvals
• Checking inventory and coordinating with logistics
• Resolving billing, pricing, or shipping issues
• Managing purchase orders and returns

Sales Team Enablement

• Compiling weekly sales reports
• Training new reps on systems and procedures
• Liaising with marketing, finance, and product teams

Post-Sales & Admin

• Assisting with renewals and customer onboarding
• Following up on outstanding invoices
• Ensuring compliance with terms and documentation
• In short, the role handles everything except closing deals — ensuring reps can focus on selling.