JOB PURPOSE:

• Coordinating pre/post-sales, Customer visit, sales back-up

WORK RELATIONSHIP

• Internal: HO/ARO, CS Dept. Docs team, Traffic team, Accounting, Logistics & Operations, Branch offices & CMA CGM Agencies
• External: Customers, Barge/Feeder operator, Depot & Terminal

• To deliver volumes from own customers portfolio, acquisition (controlled/non-control)
• To maintain existing customers and find new customers/business opportunities for inbound and outbound customers incl. dry container, OOG, reefer, inland haulage, intermodal, and VAS
• To handle all weekly or monthly meetings, and phone calls by following the standard operating procedures
• To coordinate with Sales Support on all inquiry quotations and schedules
• To send sales leads for out/inbound customers incl. VIP/IFF/LFF/GA and follow-up
• To update all sales activities in NOVA incl. MID, client visit/phone call, complaint, specific opportunities, and sales lead
• To follow up on onboarding customers and handover to customer service
• To work as a team, build good relationships, and increase company visibility
• To prepare commercial reports, and weekly performance if necessary.

• Education: Degree holding
• Functional knowledge & Experiences: 1-2 years of shipping experience in a similar position in a shipping company or freight forwarder
• Communication: Patient, courteous, open, dynamic, persuasive, customer minded
• Innovation: Proactive and attentive to details
• Critical work behavior: Team spirit, fast learner, problem-solving, committed to growth
• Language: Fluent English
• Computer: Advanced level MS Office, internet surfing