Housekeeping Supervisor

Song Saa Private Island Job location: Preah Sihanouk Ville

Job Description

Benefits Package

Company Profile

Company Contact

Job Overview

# Hiring1

Job TypePermanent Job

Exp. LevelSenior Executive/Officer

Job FunctionOthers

IndustryHospitality and Tourism

Preferred ApplicantLocal

Required LanguageKhmer , English

DeadlineMay 28, 2025

LocationPreah Sihanouk Ville

Responsibilities and Duties

The Housekeeping Supervisor is responsible for daily supervision of the Housekeeping staff, quality service, guest satisfaction and safety.
Supervises cleaning and assists in administration of Housekeeping services in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
Reports any deviations from policies, procedures, brand standards and regulations to management.
Knowledgeable on hotel facilities and services to assist guests as appropriate.
Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
Impresses guests with quality and timely service in a pleasant and friendly manner.
Properly sorted for washing and drying
Properly counted, marked and sorted
Properly cleaned and according to the corresponding laundry list
Examine tear, stains and missing accessories due to processing and that these be remedied and replaced.
Promptly and efficient collection and delivery.
Maintains quality in cleaning and finishing and sees to it that systems and procedures are being followed.
Ensures that all equipment is used and being cleaned properly, refer to the Executive Housekeeper any unusual sound or defects of the equipment.
Maintains daily production report and sees to it that all equipment used at its maximum output not necessarily overloading the same.
Helps in marking, sorting, spotting, etc. whenever necessary.
Ensure cleanliness, proper handling and maintenance of work area and equipment.
Responsible for resolving all operational problems that occurs within the section.
Make certain that all assignments are completed by the end of all employee shifts.
Ensures that the incoming shift is aware of the status of all assignments before the commencement of work.
Checks and controls the quality of output from the Laundry as a whole.
Ensures the availability and adequate supply of all housekeeping linen, F&B linen and uniforms as required.
Ensures constant clear and open communication lines are kept with the Linen Room Supervisor in relation to their requirements.
Ensures that at all times laundry equipment is kept in a clean state.
Ensures that at all times the Laundry, as a whole is clean and organized.
Ensures that adequate supplies of cleaning chemicals and supplies are kept at all times.
Ensures that the logbook is read on a daily basis and all problems are resolved.
Train new laundry staff in all operation and activities.
Reinforce quality control on standard procedures for all laundry operations activities to ensure a consistent high and quality service.
Delegate work to all personnel.

Qualifications and Skills

At least 2-3 years experiences in the role of Housekeeping Supervisor.
Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures.
Ability to operate a computer, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Previous experience of working on a luxury property.
Able to stay on an island

How to Apply

Interested applicants should submit their CV to talent@songsaa.com

Learn more about Song Saa at www.songsaa.com

NameSong Saa Private Island

TitleHR Department

Phone Number+855 78330733 /

Emailtalent@songsaa.com

AddressSong Saa Private Island, Koh Rong Archipelago, Sihanoukville, Cambodia.

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