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Song Saa Private Island Job location: Preah Sihanouk Ville

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionOthers
IndustryHospitality and Tourism
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineMay 28, 2025
LocationPreah Sihanouk Ville
Responsibilities and Duties
  • Providing a courteous, professional, efficient and flexible service consistent with the standards of Song Saa Private Island.
  • Maintain a high level of knowledge about Song Saa Private Island facilities, guest experiences and services. To be prepared to answer any guest enquiries and questions. A constant source of information offering their assistance to all guests and colleagues.
  • Enhance the guest experience by providing a professional and informed contact for the guest to liaise with during their stay. Overseeing daily guest communication.
  • Preparing the guest personalized itinerary.
  • Servicing all guest requirements and be a source of information on guest activities, experiences and food & beverage.
  • Be an accessible representative for guests, directing all guest comments and feedback to relevant departments.
  • Resolving guest complaints to the guest’s satisfaction within your level of authority, ensuring these issues are feedback to the staff to ensure that these incidents aren’t repeated
  • Upholding the company beliefs and Brand DNA at all times to maximize guest satisfaction. 
Qualifications and Skills
  • A minimum of 2 years’ experience in a similar role in a 5star luxury hotel/resort environment.
  • Strong problem-solving skills, ability to handle difficult situations and guests.
  • Excellent English communication and interpersonal skills.
  • Able to live in a remote location and appreciation for island lifestyle.
  • Is able to work in any given shifts.
  • Ability to work in a remote location of island life  
  • Highly motivated and good interpersonal skills
  • Easily adapt to unpredictable events and work under pressure
  • Ability to remain calm during challenging situations.
  • Pro-active and reliable
  • Customer Focus
  • Teamwork 
How to Apply

Or you can submit your CV to talent@songsaa.com Only shortlisted candidates will be contacted.

Learn more about Song Saa at www.songsaa.com

NameSong Saa Private Island
TitleHR Department
Phone Number+855 78330733 /
Emailtalent@songsaa.com
AddressSong Saa Private Island, Koh Rong Archipelago, Sihanoukville, Cambodia.
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