Song Saa Private Island Job location: Preah Sihanouk Ville

Job Description

Benefits Package

Company Profile

Company Contact

Job Overview

# Hiring1

Job TypePermanent Job

Exp. LevelExecutive/Officer

Job FunctionOthers

IndustryHospitality and Tourism

Preferred ApplicantLocal

Required LanguageKhmer , English

DeadlineMay 28, 2025

LocationPreah Sihanouk Ville

Responsibilities and Duties

Providing a courteous, professional, efficient and flexible service consistent with the standards of Song Saa Private Island.
Maintain a high level of knowledge about Song Saa Private Island facilities, guest experiences and services. To be prepared to answer any guest enquiries and questions. A constant source of information offering their assistance to all guests and colleagues.
Enhance the guest experience by providing a professional and informed contact for the guest to liaise with during their stay. Overseeing daily guest communication.
Preparing the guest personalized itinerary.
Servicing all guest requirements and be a source of information on guest activities, experiences and food & beverage.
Be an accessible representative for guests, directing all guest comments and feedback to relevant departments.
Resolving guest complaints to the guest’s satisfaction within your level of authority, ensuring these issues are feedback to the staff to ensure that these incidents aren’t repeated
Upholding the company beliefs and Brand DNA at all times to maximize guest satisfaction.

Qualifications and Skills

A minimum of 2 years’ experience in a similar role in a 5star luxury hotel/resort environment.
Strong problem-solving skills, ability to handle difficult situations and guests.
Excellent English communication and interpersonal skills.
Able to live in a remote location and appreciation for island lifestyle.
Is able to work in any given shifts.
Ability to work in a remote location of island life
Highly motivated and good interpersonal skills
Easily adapt to unpredictable events and work under pressure
Ability to remain calm during challenging situations.
Pro-active and reliable
Customer Focus
Teamwork

How to Apply

Or you can submit your CV to talent@songsaa.com Only shortlisted candidates will be contacted.

Learn more about Song Saa at www.songsaa.com

NameSong Saa Private Island

TitleHR Department

Phone Number+855 78330733 /

Emailtalent@songsaa.com

AddressSong Saa Private Island, Koh Rong Archipelago, Sihanoukville, Cambodia.

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