Customer Service Cashier (Chinese Speaking)

Oxley-Worldbridge Asset Management (Cambodia) Co.,Ltd Job location: Phnom Penh

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Job Overview
# Hiring2
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionCall Center / Customer Care
IndustryReal Estate
Preferred ApplicantLocal
Required LanguageMandarin (Chinese) , English , Khmer
DeadlineAug 8, 2024
Job Summary

Position: Customer Service Cashier (Chinese Speaking)

Report to: Deputy Director, Guest Relations 

Responsibilities and Duties

The key responsibilities of the Customer Service Cashier include but are not limited to:

  • Answer or attend to customers’ enquiries/complains through face to face, telephone calls and emails, ensuring that their requests and issues are being addressed accordingly for customers
  • Register, update & record our customers’ particulars & requests into our on-line system and then monitor, follow up, and coordinate all works that are necessary in completing the customers’ requests
  • Following up on the feedbacks & escalations within the internal department/organization to resolve issues brought up by customers
  • Manage customers’ expectations and display ownership for customers’ requests
  • Taking payments by cash, cheque or credit card
  • Prepare or assist in preparing reports
  • Verification of cash and cheque collection against daily collection reports.
  • Undertake any other tasks and/or responsibilities that may be assigned by the Management from time to time.
Qualifications and Skills
  • Diploma or equivalent.
  • Preferably at 1-3 years’ experience in a similar position.
  • Service-oriented with good communication skills – ability to handle customers either through email, telephone or face-to-face.
  • Focussed and results-orientated.
  • Pleasant, warm and cheerful personality.
  • Strong people skills - ability to lead and motivate others.
  • Strong organizational skills.

Skills, Qualifications and Attributes:

  • Female are encourage to apply.
  • Minimum 1 year relevant working experience in relate duties is preferred.
  • Must be honest and professional in work ethics.
  • Strong knowledge of Microsoft Word, Excel and Outlook.
  • Good Chinese Language and computer skills.
  • Commitment to cultivating a good working relationship with other staff members.
  • A positive attitude and willing to learn.
  • Willing to work under time pressure.
How to Apply

Interesting candidate can send their CV with Cover Letter to the Following address:

Address: The bridge-SOHO Tower, Level 40th National Assembly Street, Tonle Bassac Commune, Chamkarmorn District, Phnom Penh City, Kingdom Of Cambodia

Tel: 099 753 533 / 069 86 20 21

Email: h.choronai@oxleyworldbridge.com.kh / Kongkea@oxleyworldbridge.com.kh

Only short-listed candidates will be invited for interview.

NameOxley-Worldbridge Asset Management (Cambodia) Co.,Ltd
TitleHR Department
Phone Number099 753 533 / 069 862 021
Emailh.choronai@oxleyworldbridge.com.kh
CC EmailKongkea@oxleyworldbridge.com.kh
AddressThe bridge-SOHO Tower, Level 40th National Assembly Street, Tonle Bassac Commune, Chamkarmorn District, Phnom Penh City, Kingdom Of Cambodia

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