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Front Office Manager

HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelManagement
Job FunctionEducation / Training
Preferred ApplicantLocal
Required LanguageEnglish
DeadlineOct 18, 2023
Responsibilities and Duties
  • Manage to achieve the monthly set target of student enrolment
  • Conduct market research and plan for activities to increase the student enrolment and parent satisfaction
  • Assist School Director/Campus Manager in the production/coordination of various communication materials and marketing activities
  • Lead, manage, and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities in order to achieve student enrolment
  • Lead, motivate and manage the Front Office team in the daily operations to meet and exceed the parent expectations and requirements
  • Lead and supervise Front Office team to tackle parent comments and complaints
  • Lead and manage Front Office team to make sure that they are deliver the service quality up to the school standard and parent expectations
  • Supervise and work with the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program
  • Build long-term relationships with new and existing customers professionally
  • Be proactive in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents
  • Develop entry level staff into valuable salespeople
  • Assist School Director/Campus Manager in the overall improvement of parent satisfaction/school program and activities
  • Execute other tasks requested by School Director/Campus Manager.
Qualifications and Skills
  • Hold Bachelor’s degree/ Master Degree of Education, Management, Sales, Marketing or equivalent
  • A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service
  • Minimum of 1-year experience in education field is preferred
  • Experience in international school is a plus
  • Experience in managing a team is a plus
  • Excellent written and oral communication skills in English
  • Ability to work well under tight deadlines and deliver effective result
  • Desire to learn and overcome new challenges
  • Hard working and self-motivated person, honest, reliable, loyal, and very good team work
  • Professional appearance and excellent interpersonal skills
  • High sense of responsibility, result oriented, dynamic
  • Good analytical and creative problem solving skills
  • Strong organizational and time management skills
  • Fast learner and desire to achieve set goals.
How to Apply
NameSay Soren
TitleAssociate Recruitment Consultant
Phone Number+855 70723747 /
AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
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