JOB TITLE: Senior E Commerce Executive

REPORT TO: General Manager

EFFECTIVE DATE: 2022

Working Schedule: Mon – Fri (8:00-17:00); SAT (8:00-12:00)

The E-commerce executive purpose is to develop sales growth of INDC in e-commerce, deal with market place & lead projects of e-commerce.

1. Sales Strategies

• Prepare a trade promotion proposal and sales plan for sales target achievement and align it with brand strategies from the brand manager.
• Sales forecast and sales trend.
• Seek more opportunities for the brand in E-commerce.

2. Sales Execution

• Key contact between brand and E-commerce marketplace.
• Prepare related documents and information that need to submit to platforms.
• Enlist products for sale on the E-commerce marketplace.
• Work with the brand team to create and manage product descriptions online.
• Ensures superior delivery of goods and services as the customer expects by liaising with concerned internal departments and external parties.

3. Marketplace Platforms

• Deal with the platform about trade promotion and marketing activities with the platform.
• Work with cross-functional teams to resolve any issues impacting brand performance on all platforms.

4. Report

• Analyze sales results to find out the cause and solution to gain sales.
• Online market situation and competitors’ analysis.
• Report results and evaluate trade promotion and marketing activities.
• Manages stock and sample inventory and online marketing offerings with all concerned stakeholders.
• Reduce out-of-stocks and avoid dead stock.
• Tracks online marketing budget and online advertising spend by channel and brand to maximize ROI.

5. On-duty with related urgent tasks

• E.G., Social platform, E-commerce platform inbox monitoring, requests for sales orders, and sales delivery when the sales executive leaves.
• Other tasks as management assign.

6. Project Leader

• Monitor with leadership in order for the project to advance smoothly
• Interact with the consultant/advisor/person accountable for this project
• Report, advise, and consult to Hierarchical superior

• Bachelor's Degree in Business Administration, Marketing, or related fields
• At least 3 years of experience in E-Commerce or Marketplace is a must
• Retail, FMCG, and/or Foodservice Background & Experience will be preferable.
• Proficient in MS Excel & PowerPoint to generate sales reports & sales performance.
• Results-oriented with strong analytical skills, well planning, and organizing, and a good sense of problem-solving skills.