The role is responsible for promoting and selling products, including medical equipment and medical devices in the laboratory sector, and is involved in the entire sales process—from lead generation to payment collection from customers.

• To learn the knowledge of the products and share it with the customers to get their interest and sales to achieve the company’s target and KPI set.

• Communicate with the principals on product knowledge, price, market information, sales & purchase plan, and product recall.

• Communicate with internal partners, including sales admin and other departments, to ensure the smooth process of purchasing, sales, and after-sales services.

• Explore the healthcare market and source additional products to expand the product portfolio or suggest an adjustment to the current product portfolio to support the market trend.

• Collect market information, analyse data, and monitor market strategies.

• Increase brand awareness of the company and products.

• Visit and maintain the relationship with both existing and new customers.

• Attend training or workshops/seminars organized by the principals and by the company.

• In some cases, you may also provide on-site support with engineers for the installation and user training and ensure the successful closing of the sales orders.

• Provide brief daily activities, weekly plans, and reports to the business manager.

• Manage customers and resolve customer complaints

• Perform related tasks as assigned by the line manager.

• Bachelor’s degree or master’s degree in laboratory, pharmacy, bioengineering, medicine, or equivalent skills.

• Minimum 1 year’s experience.

• Proficient in the English language.

• Relationship Building, Presentation, and Communication skills

• Computer literacy: Microsoft Word, Excel, PowerPoint.

• Customer focus, Problem-solving, Adaptability, Networking

• Resilient and striving for achievement.