This position is responsible for leading a team in managing Distribution & Logistics Operations in the market to deliver reliable & efficient distribution services to our Members. The role is responsible for Warehousing, Logistics, Planning, Operations Compliance & Inventory Control, Imports / Exports, Project Management, Process Improvement, and Strategy to ensure high performance & service standards 

Leadership  

• Oversee the day-to-day support operations that facilitate the smooth running of distribution and logistics activities. Ensure that all support tasks are performed efficiently and align with overall operational goals
• Owns decisions related to daily management and operational improvements within the distribution and logistics support functions
• Coordinate with internal departments (such as Planning, GTS, Controller, Distributor Service) and external partners (including carriers and third-party logistics providers) to ensure cohesive operation and resolve any logistical issues
• Manage and develop the logistics support team, providing training, guidance, and performance management to ensure a high-performing team
• Work on strengthening Supply Chain Org/talent development to support market requirements. Develop team members, succession planning for future leaders

Warehouse Operations  

• Develop Warehousing Infrastructure & Partners with adequate capacity/technologies to manage processing of Pickup / Home Deliveries with high service standards to the Members
• Ensure all Warehousing locations are compliant with local regulatory & company Quality Requirements for Storage / Handling & Distribution of Herbalife Products 
• Drive Sustainability in Warehousing Operations 

Logistics / Distribution Operations 

• Ensure an effective in-country distribution network for the supply of Herbalife Products 
• Drive import/export operations for Herbalife Products, ensuring clearances are in line with current import/export codes, regulations 

3PL Management

• Drive Negotiations / Bidding projects in coordination with GSS, Regional teams for selecting/developing Partners to provide Supply Chain Services 
• Implement an effective 3PL warehouse management program through frequent 3PL reviews & ensure Partners meet agreed KPIs 

Product Access / Project Management 

• Support Business requirements for better Product Access, along with a review of trending Distribution models 
• Drive process improvements within the distribution and logistics support functions to increase efficiency, reduce costs, and improve service quality

Inventory Planning 

• Support the planning team with driving forecasting accuracy, S&OP meetings to help inventory replenishment, and maintaining total inventory at optimal levels 

Inventory Control / Operations Compliance 

• Ensure all distribution and logistics activities comply with regulatory requirements and internal policies. Monitor compliance and adapt practices to meet changing regulations and standards.
• Drive inventory accuracy with proper controls at all Herbalife Inventory storage locations. 
• Ensure Procedures are developed/updated for all local country operations 
• Closure of Internal Audit, SOX & Quality Audit findings 

Others

• Monitor Dept Performance & ensure Distribution & Logistics KPIs are met 
• Conduct monthly reviews and provide monthly reports for Corp / local / Regional Management.
• Provide support to key Sales Events of the Company as and when required
• Coordinate with Contract Manufacturers for local product manufacturing

SUPERVISORY RESPONSIBILITIES:

• Directly manages & leads the Distribution & Logistics Operations, comprising of Planning, Warehousing, Logistics, Inventory Control & Compliance teams 
• Interacts with all levels throughout the organization; Locally, Regionally, and globally with the Home Office, Members, Customers, Service Providers 

• 5-7 years working experience in Supply Chain / Distribution Operations with a minimum of 3 years in a management role 
• Strong Leadership skills, along with the ability to function as an effective team member, the ability to interact effectively with all levels & work well in a moderately stressful environment
• Good communication skills in English (both Oral & Written), presentation, and reporting skills. Bilingual as a native speaker for the local market
• Result-oriented with the ability to carry out responsibilities with minimum supervision and direction 
• Good time management, multi-tasking skills with the ability to prioritize work, project management, strong analytical, planning & negotiation skills. 
• Good organizational problem-solving skills with the ability to adapt as the external environment and organization evolve.
• Strong Computer skills, including experience with inventory management systems and ERP software like Oracle, are a preference. Any industry certificate is a plus
• Good Understanding of Local Regulations impacting Product Storage & Distribution 
• Innovation / Solution Driven for process improvement 

Education

• Bachelor’s degree in Business Administration / Business Science and/or Logistics
• Educational background in Supply Chain Operations / Logistics or certification would be an advantage