Customer Service (Female)

CAM-ASEAN FOREIGN LANGUAGE SCHOOL Job location: Phnom Penh

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Job Overview
# Hiring5
Job TypePermanent Job
Exp. LevelEntry Level
Job FunctionCall Center / Customer Care , Education / Training
IndustryEducation
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineMay 2, 2024
Job Summary

**Working Hour:

1. Full Time:

Monday - Friday

- Morning: 7:45AM - 11:45AM

- Afternoon: 2:00PM - 7:00PM

& Saturday: 8:00AM - 12:00PM (half day)

2. Part Time (afternoon shift):

Monday - Friday

- Afternoon: 12:00PM - 7:30PM

& Saturday: 12:00PM - 05:30PM

3. Weekend (Saturday & Sunday):

Saturday

- Morning: 8:00AM - 12:00PM

- Afternoon: 1:00PM - 5:30PM

Sunday (morning): 7:45AM - 12:30PM

**Benefit:

- Seniority

- NSSF

- Incentive/Bonus

- Annual salary increment

- High chance of getting promotion

- Free study (Chinese or English) at CAM-ASEAN

Responsibilities and Duties

1.  Welcoming visitors and responding their inquiries in a helpful and welcoming manner

2.  Provide insightful information about CAM-ASEAN’s courses and programs

3.  Ensure the registration for the students is accurate

4.  Ensure accurate payment for the courses and books

5.  Update student data in the system

6.  Upload student’s photo in the system

7.  Ensure a smooth process of student placement test and interview

8.  Ensure silence and a good environment is maintained during the taking of placement test

9.  Handle complaints and able to provide deliver solutions to students/ clients

10. In charge of student request such as leave form, shift change and other

11. Call students regarding to their attendance, payments, school event or news and other issues

12. Ensuring that the reception area is kept smart and tidy and that noticeboards are kept up-to-date;

13. Perform other tasks as assigned by supervisor.

Qualifications and Skills

-         Finished Grade 12, university student, or Bachelor degree in related field

-         Can communicate in English and/or Chinese (Advantage)

-         Have a good at communication, coordination and problem-solving skills

-         Able to use MS Word & MS Excel

-         Flexible, honest, friendly, humble, open-minded, and willing to learn

-         Good typing skill

How to Apply

Interested individuals may send their CVs and proof of qualification to hr@cam-asean.com

More info: 093 900 167

NameCAM-ASEAN FOREIGN LANGUAGE SCHOOL
TitleHR Department
Phone Number+855 93900167 /
Emailhr@camasean.edu.kh
Address#18B, Street 205, Sangkat Tuol Svayprey II, Khan Boueng Kengkorng, Phnom Penh, Cambodia
Other opening vacancies from CAM-ASEAN FOREIGN LANGUAGE SCHOOL

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