Reporting Structure:

Assistant IT Manager / IT Manager

• Lead a team and provide directions to steer IT infrastructure
• Managing the overall operations within the IT and creative services unit.
• Managing internal server of the company
• Providing directions and advice on best practices in company’s internal network system
• Maintenance of servers, setup, installations, configurations and other network services
• Provide POS hardware and software support.
• Resolution of POS software incidents
• Troubleshooting & resolution of POS software incidents
• Plans and monitors production activities
• Drive new project services initiatives to develop enhance company’s IT capabilities.
• Ensure consistent and timely reporting of programs/ projects, consolidating.
• Develop and manage the training/ awareness program
• Ensure that all IT products are under warranty and maintenance coverage.
• Other duty will be assigned by top management.

• Degree holder with major in IT or relate field.
• At least 3 years’ experience with service.
• Knowledge Microsoft Window server, Cisco product and other programs.
• Knowledge MS SQL server and VB.net
• Knowledge and experiences in windows network environment.
• Ability to operate and communicate well with all levels of employees and superiors.
• Good problem-solving skill.
• Proficiency in Microsoft office suite.
• Ability to work under high pressure and high responsibility.