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Network Operation Center Officer (NOC)

HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionInformation Technology
IndustryInternet Service Providing
Preferred ApplicantLocal
Required LanguageEnglish , Khmer
DeadlineJan 5, 2025
LocationPhnom Penh
Responsibilities and Duties
  • Monitoring network infrastructure and network devices (Router, Switch, Base Station and Customer’s connections)
  • Support customer over the phone, on chat Telegram, line or via email
  • Receive request and support accordingly all kinds of available services
  • Follow up ticket case until closed
  • Maintenance access network system frequently as schedule
  • Update network system documentation when anything changed or updated
  • Troubleshooting network system problem
Qualifications and Skills
  • At least 1 year of experience related to field
  • Knowledge MikroTik, Cisco, Huawei
  • Must be able to use common software programs like Microsoft Word, Outlook, Excel, etc.
  • Technical knowledge and proficiency with LAN/WAN, VLAN, Switching, Routing, Troubleshooting etc.
  • Configuration familiar, wireless and fiber network
  • Good spoken and writen English, both English and Khmer. Speak Chinese is an advantage
  • Willing to work in shift
How to Apply
NameHANG Vuthea
TitleRecruitment Assistant
Phone Number+855 87842717 /
EmailHANG.Vuthea@hrinc.com.kh
AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
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