Coordinator, Installation

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Coordinator, Installation

EZECOM Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionInformation Technology
Preferred ApplicantLocal
Required LanguageEnglish
DeadlineMar 14, 2021
Responsibilities and Duties
  • Coordinate the installation of Internet Connections and other Communications Connections for EZECOM Customers following EZECOM Procedures. Over the phone, remote support and on the customers site as required.
  • Communicate with and control EZECOM Staff and Contractors to perform Installs.
  • Keep records of Installations and keep system data up to date.
  • Monitor external EZECOM Service Providers and Contractors for effectiveness and professionalism.
  • Keep track of EZECOM Stock of equipment including Routers and Modems, Installs, Changes and Recovery.
  • Take proper care of EZECOM Stock and Equipment and Property.
  • Assist with the diagnosis and repair of faults with Fibre, DSL and WiMAX connections.
  • Communicate professionally with EZECOM Customers (and potential Customers) Face-to-Face, Phone, E-Mail and SMS.
  • Report customer’s complaints or request or suggestion to Customer Care Supervisor or Manager.
Qualifications and Skills
  • Experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, xDSL, Fibre Optic and other internet related technologies.
  • Experience with common Computer Operating Systems and Internet Related Applications. eg; Microsoft Windows, Internet Explorer, E-Mail etc.
  • Ability to travel on company business, potentially to other Provinces.
  • Tertiary qualifications related to the IT and or Communications fields are desirable.
  • Flexible to work outside of normal business hours when required.
How to Apply
TitleCandidate Experience Team
Phone Number+855 99555007
Address#7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh, Cambodia.
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