As a Senior IT Officer & Digital Automation Lead, you will support the head of IT service with implementation of new technologies to sustain the growth of IPC & as well as participate in daily IT administration and support tasks. Additionally, you will be in charge of creating mentoring sessions for IPC staff to increase their IT knowledge and the adoption of our newly implemented MS365 environment. Finally, you will be requested to lead the Digital Process Automation program, that will aim at helping IPC support services in automating some of their tasks, increasing efficiency and internal customer satisfaction.

Support the Head of IT service with:

• Installation & Administration of Windows & Linux servers
• Monitoring of resources
• Backups management
• Support for IT requests (PC, Mac, Printers, Switches problems)

Automation software engineering:

• Design, develop, and maintain automated workflows using SharePoint 365, Power Automate, and related Microsoft 365 tools.
• Develop SharePoint-based document management systems, lists, forms, and approval workflows.
• Develop IPC intranet and knowledge database. Collaborate with the different support & research units of IPC to ensure the deployment and maintenance of automated applications and Chatbots
• Promote usage of institutional technologies. Lead or participate in internal courses regularly organized by IT for IPC staff.
• Ensure compliance with internal policies and data protection standards.

• Education: Master's degree in Information Technology, Computer Science, Software Engineering, Data Science or a related field (recent graduates are welcome to apply)
• Experience in IT enterprise environment (Active Directory/Entra ID)
• Experience in virtualization with VMWare ESXi
• Good IT problems troubleshooting skills
• Good overview of the current field of Automation+AI systems
• Operative knowledge of 365 applications/ecosystem (Sharepoint, Onedrive, PowerAutomate)
• Previous experience in developing automation/Al agents (PowerAutomate, N8N, Clawbot)
• Strong project management skills
• Language: English (High Proficiency)
• Remote Work: Possibility to work remotely