Front office supervisor

HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionCall Center / Customer Care , Community and Social Services
IndustryEducation
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineJul 1, 2026
LocationPhnom Penh
Responsibilities and Duties
  • Act as a point of contact between school and home about attendance, lateness, schedule, school program, etc.
  • Ensure efficient and timely home communication of the assigned classes
  • Filter parent inquiry and respond to parent inquiry about student learning, school life, school fees, and other inquiries and report parent feedback on weekly and monthly basis
  • Lead initiatives and collaborate with faculty and Academic Class Supervisor to improve home school partnership and parent satisfaction about the school service
  • Ensure efficient drop off and pick up
  • Coordinate parent-teacher meetings as per parent/faculty request
  • Supervise meal time and lead initiatives to improve school foods
  • Keep record of student incident and sickness
  • Collect fees payment and admission
  • Assist Front Office Manager to achieve the set target of student enrollment
  • Keep record of student enrollment and family information
  • Assist Front Office Manager in the daily operations to meet and exceed the parent expectations and requirements
  • Assist Front Office Manager in the overall improvement of parent satisfaction/school program and activities
  • Work with Front Office Manager to supervise the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program
  • Participate in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents
  • Execute other tasks requested by Front Office Manager.
Qualifications and Skills
  • Bachelor Degree in Education, Management, Sales, Marketing or equivalent
  • Experienced in working with International School is a plus
  • Fluent in English speaking and Writing
  • Professional appearance
  • Excellent communication and interpersonal skills
  • High sense of responsibility, result oriented, dynamic
  • Good analytical and creative problem solving skills
  • Strong organizational and time management skills
  • Fast learner and desire to achieve set goals.
  • Strong organizational and time management skills
  • Fast learner and desire to achieve set goals.
How to Apply
NamePHATSE Saosreya
TitleRecruitment Coordinator
Phone Number+855 977130335 / +855 967577717
EmailPHATSE.Saosreya@hrinc.com.kh
AddressThe Edge Phnom Penh, House No. A9-A10, Ayasmayan East Street (St. 139), Phum 1, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh
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