• The Solutions Engineer/Manager is responsible for designing and coordinating development of end-to-end bespoke logistics solutions for customer
• Lead solution development for complex bids, balancing service requirements, cost-to-serve and operation feasibility. He / She is also expected to support customer engagement and key internal stakeholders through workshops, presentations and technical proposals.
• Create and maintain design standards, templates and tools across the region. Ensure consistency across solutions while adapting local constraints

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Solution Re-engineering project

• Supporting re-engineering projects in the regions if needed.

Essential Educational Background and Training

• At least 3 years of relevant experience
• Strong analytical and modelling skills
• Comfortable with data analytical and customer facing role
• Bachelor’s degree
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project
• Advanced in AutoCAD
• Strong organization skills
• Ability to work across multiple countries and culture

Working Experience & Knowledge

• Logistics simulation software, e.g., CLASS
• Data visualization tool, e.g., Power BI

Personal Attributes

• Analytical
• Can-do attitude
• Team player
• Commercial sense and results-oriented
• Able to actively and effectively engage stakeholders