HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

Job Description

Benefits Package

Company Profile

Company Contact

Job Overview

# Hiring1

Job TypePermanent Job

Exp. LevelExecutive/Officer

Job FunctionCall Center / Customer Care , Others

IndustryLogistics

Preferred ApplicantLocal

Required LanguageKhmer , English

DeadlineMay 7, 2026

LocationPhnom Penh

Responsibilities and Duties

Ensure all transactions/activities are completed within timeframe as per SOP requirements (any exception should be duly escalated).
Maintain constant premium service all requirements KPI (SO ACK/Pre-adv/Carrier BK/ISF 10 Filling/Post-adv/DTL/Invoice billing…etc..) and ensure formalize process and share among the team then delegate.
Specific resolutions offered to customers/vendor/carrier/NVO and all team members which comply with effective result.
Take lead for problem solving with shippers/carriers/HQ/CCP Office/customers. This role will require to have direct reporting to related parties such as phone call, email, web conference call, presentation, develop improvement plan, prevention plan, SOP, etc for all necessary to fulfill the expectation from all parties including management team.
Maintain long-term relationship with our existing KEY vendor and develop the strategic approach to build up good connection with potential opportunity as well as develop new business for upsell trucking/clearance service.
Monitor AR with local vendors with on time payment settlement. Any late, must follow AR procedure to issue late payment charge or related procedure.
Monitor AP with local suppliers and team. Ensure there is no long pending job cost or AP cross month settlement.
Follow timeline of Weekly/Monthly Report submission.
Other tasks assigned by management

Qualifications and Skills

Bachelor's Degree holder in related field.
Good command of written/ spoken English will be an advantage.
Proficiency in computer literate, such as Excel, Word, Outlook and PowerPoint.
Good communication skill, customer focused, achievement driven, teamwork and able to work under pressure.
Experience in shipping and/or logistics related field.

How to Apply

NameEU Kimleang

TitleAssociate Recruiter

Phone Number+855 23211437 /

EmailEU.Kimleang@hrinc.com.kh

AddressThe Edge Phnom Penh, House No. A9-A10, Ayasmayan East Street (St. 139), Phum 1, Sangkat Sras Chork, Khan Daun Penh, Phnom Penh

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