Report to: Business Development Manager

Department: The Bridge Club

The key responsibilities of the Leasing Agent include but are not limited to:

• Leasing agents to administer leases, with an understanding of lease clauses, rent charges and tenant/landlord obligations.
• Manage tenant relations, coordinate requests for repairs and maintenance and address other tenant concerns. Ensure rent is collected or payment issues are addressed in a timely manner.
• Build a strong network and coordinate with asset management and accounting to manage real estate assets consistent with owner’s strategy and goals.
• Interface with leasing representatives and brokers to ensure spaces are in lease-ready condition.
• Works to maximize returns for leasing projects and provide referrals to internal departments such as shopping mall units.
• Lead a team of leasing agents to administer tenants / guests’ feedback thru social medias and emails.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Manage the contact database for landlord information and the upcoming pipeline.
• Create and cultivate a professional working relationship with landlord, tenants, Managing Agent, Residence and Room Division managers and manage issues as they arise.
• Work with Management to determine space, location, and amenity needs as leases come up for renewal, move, expansion or reinstatement.
• Provide on demand reports to management on leases, deposits and overall portfolio opportunities.
• Maintain business confidentiality and professionalism. 

• Strong writing and verbal communication skills
• Understanding of Commercial Real Estate terminology and lease documents is an added asset
• Exceptional communication, negotiation and organizational skills
• English speaking and Chinese an added advantage
• Good industry contacts and customer focused
• Good computer skills - Demonstrated ability with regard to computer skills (MS Office)
• Independent, able to work well under pressure and meet deadlines
• Ethical and professional in dealing with others
• Self-motivated with the ability to generate and follow through on leads to develop into bookings and leasing revenue
• Able to lead and motivate a small team of leasing agents
• Maintain professional business confidentiality