Customer Service Officer

CAM-ASEAN FOREIGN LANGUAGE SCHOOL Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionCall Center / Customer Care
IndustryEducation
Preferred ApplicantLocal
Required Language
DeadlineAug 29, 2025
LocationPhnom Penh
Job Summary

Department: Sales and Customer Relations

Report to: Branch Manager

Working Hour

Monday to Friday:

    * Morning: 8:00 am to 12:00 pm

   * Afternoon: 2:00 pm to 7:00 pm

Saturday: 08:00 am to 12:00 pm

Responsibilities and Duties
  • Welcoming visitors and responding their inquiries in a helpful and welcoming manner
  • Provide insightful information about CAM-ASEAN’s courses and programs
  • Ensure the registration for the students is accurate
  • Ensure accurate payment for the courses and books
  • Update student data in the system
  • Upload student’s photo in the system
  • Ensure a smooth process of student placement test and interview
  • Ensure silence and a good environment is maintained during the taking of placement test
  • Handle complaints and able to provide deliver solutions to students/ clients
  • In charge of student request such as leave form, shift change and other
  • Call students regarding to their attendance, payments, school event or news and other issues
  • Ensuring that the reception area is kept smart and tidy and that noticeboards are kept up-to-date;
  • Perform other tasks as assigned
Qualifications and Skills
  • University student, or Bachelor degree in related field
  • Can communicate in English and/or Chinese (Advantage)
  • Have a good at communication, coordination and problem-solving skills
  • Able to use MS Word & MS Excel
  • Good at typing skill
  • Flexible, honest, friendly, humble, open-minded, and willing to learn
How to Apply
NameCAM-ASEAN FOREIGN LANGUAGE SCHOOL
TitleHR Department
Phone Number+855 93900167 /
Emailhr@camasean.edu.kh
Address#18B, Street 205, Sangkat Tuol Svayprey II, Khan Boueng Kengkorng, Phnom Penh, Cambodia
Other opening vacancies from CAM-ASEAN FOREIGN LANGUAGE SCHOOL

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