The Product Trainer is responsible for delivering in-depth training on the company’s electronic products to internal teams, sales partners, and retailers. This role ensures that all stakeholders are well-informed about product features, benefits, usage, troubleshooting, and competitive advantages. The goal is to increase product knowledge, improve sales capability, and enhance the customer experience.

• Develop and deliver engaging product training sessions for sales teams, technicians, and retail partners
• Create training materials, presentations, manuals, and guides tailored to different audiences
• Conduct training via in-person workshops, online webinars, and video tutorials
• Provide onboarding product training for new employees and channel partners
• Stay updated with product updates, new launches, and industry trends to ensure accurate training delivery
• Work closely with product development, marketing, and customer service teams to gather product knowledge and customer feedback
• Evaluate training effectiveness and implement improvements based on participant feedback and performance metrics
• Support product launches with pre-launch training and promotional material
• Visit key partners or retail locations for on-site training when required.
• Facebook live
• Do weekly and monthly report
• Other tasks as assigned by line superior.

• Bachelor’s Degree in Business, Marketing, Management, International Relation, or related field.
• 2+ years of experience in product training, technical support, or product marketing (preferably in the electronics or consumer tech industry).
• Strong knowledge of electronic products and technology trends.
• Excellent communication, presentation, and interpersonal skills.
• Ability to simplify technical information for diverse audiences.
• Experience with training tools, e-learning platforms, and presentation software (e.g., PowerPoint, LMS, Zoom, etc.).
• Willingness to travel for training sessions and product launches.