Business Development Specialist

He/she will be responsible for a driven and results-oriented Business Development Professional with a deep passion for the intersection of tourism, e-commerce, and digital platforms. In this role, you will play a pivotal part in expanding our digital footprint, forging strategic partnerships with travel operators, merchants, and tech platforms, and driving revenue growth across our digital ecosystem.

Strategic Partnerships & Ecosystem Growth

• Identify, pitch, and secure high-value partnerships with tourism boards, hospitality providers, airlines, travel agencies, and digital platform vendors.
• Drive merchant and vendor acquisition for our e-commerce platform, focusing on travel-related experiences, tours, accommodations, and digital services.
• Collaborate with internal product and marketing teams to bundle offerings and co-create integrated digital campaigns that benefit platform users and ecosystem partners.

Commercial Strategy & Revenue Generation

• Develop and execute business development strategies to increase Gross Merchandise Value (GMV), platform adoption, and user monetization.
• Negotiate win-win commercial terms, service level agreements (SLAs), and contract renewals with key stakeholders.
• Identify emerging market trends in travel-tech and e-commerce to spot new revenue streams (e.g., cross-border payments, integrated booking APIs, in-app commerce features).

Cross-Functional Collaboration

• Work closely with Product and Engineering teams to communicate partner integration needs, API capabilities, and merchant portal feedback.
• Align with Marketing to support partner-driven promotions, influencer collaborations, and joint digital acquisition campaigns.
• Partner with Customer Success / Operations to ensure onboarding efficiency, smooth merchant operations, and high partner satisfaction.

Market Intelligence & Performance Tracking

• Conduct market research and competitor analysis within the travel e-commerce and digital platform sectors.
• Track Key Performance Indicators (KPIs) such as partner acquisition rate, partner revenue contribution, conversion rates, and ROI on strategic initiatives.
• Prepare regular pipeline reports and forecast updates for executive leadership.

• Bachelor’s degree in marketing, Tourism Management, or a related field
• At least 3 years of proven experience in Business Development, Strategic Partnerships, or Key Account Management within e-commerce, travel-tech, OTAs (Online Travel Agencies), or digital platforms.
• Deep understanding of the digital tourism ecosystem, online booking engines, marketplace dynamics, and e-commerce monetization models.
• Exceptional relationship-building skills with a demonstrated track record of closing high-impact commercial deals.
• Strong analytical skills with the ability to interpret performance metrics, manage funnels, and use data to make business recommendations.
• Excellent written, verbal, and presentation skills