Why Join Tunsai?

At Tunsai, we believe in more than clean spaces—we believe in clean systems. You’ll be part of a team that values operational excellence, customer care, long-term growth.

If you want to work somewhere that gives you room to grow, trusts your initiative, and lets you build real client relationships behind the scenes—we’d love to meet you.

What We Offer

• A dynamic work environment that encourages creativity, continuous learning, and collaboration.
• Competitive compensation and supportive working environment.

• Maintain up-to-date client records, service logs, and communication history using our CRM system.
• Build and automate follow-up messages for key service milestones (like job completion, renewals, or feedback).
• Coordinate across departments (Operations, Admin, Marketing) to ensure consistent and timely communication to clients.
• Track customer satisfaction, identify service gaps, and flag clients who may be at risk of leaving.
• Support onboarding of new clients with welcome packs, reminders, and smooth handovers.
• Generate weekly and monthly reports on client engagement, retention, and feedback.

• 1–3 years of experience in CRM, customer service, admin coordination, or operations support.
• Strong organizational skills and attention to detail—you can manage multiple accounts without losing track.
• Comfort using CRM systems, and basic Excel or Google Sheets knowledge.
• Clear communication in both Khmer and English, especially for professional or corporate clients.
• A sense of ownership—you follow up, follow through, and don’t let things slip through the cracks.
• Experience in cleaning, maintenance, or service-based industries is a plus
• Familiarity with service-level agreements (SLAs) or client retention strategies.
• An interest in building systems that keep customers happy and loyal.

Characteristics:

• Gratitude: Operate with humility and appreciation for all stakeholders.
• Righteousness: Always do the right thing, ethically and responsibly.
• Integrity and Open-Mindedness: Uphold honesty while being receptive to new ideas and diverse perspectives.
• Kaizen: Commit to continuous improvement in every aspect of the business.
• Hard Work Preparation: Approach every challenge with thorough planning and readiness.