An Account Director will be driving impactful growth in the company, securing high-value accounts, and cultivating existing relationships to fuel significant growth within the company. In this dynamic role, you'll be a strategic partner and forge strong bonds with key decision-makers. You're a strategic thinker who can navigate complex business challenges and translate them into winning sales strategies.

1. Client Relationship Management

• Secure new clients and expand existing accounts, exceeding sales quotas.
• Proactively identify and prospect for high-value agencies/ key accounts, implementing proven strategies to win new business.
• Build strong relationships with key decision-makers, ensuring their needs are met and exceeding expectations.
• Serve as the primary point of contact for assigned clients, maintaining regular communication and building strong relationships to understand their needs.
• Facilitating & attending meetings with clients to acquire & confirm requirements to further plan executions
• Other tasks assigned by the Manager

2. Sales/Proposal Development

• Identify potential customers within your assigned segment and develop effective strategies to penetrate the market and achieve sales targets.
• Establish and maintain strong professional relationships with both new and existing customers. Foster customer loyalty by providing exceptional service and solutions.
• Support account growth by identifying upselling and cross-selling opportunities in collaboration with team members.
• Collaborate closely with cross-functional team members to develop a comprehensive and integrated proposal.
• Take the lead on the proposal development process to ensure timely delivery.
• Present the proposal to the client or coordinate with the relevant team to ensure a smooth presentation.

3. Collaboration with Internal Teams

• Work with creative, media, production, tech, and digital content teams to help coordinate project planning, budgeting, and execution.
• Work collaboratively with team members, contributing to a positive and productive team environment.

4. Performance Tracking and Reporting

• Monitoring sales performance against targets and reporting on metrics to management, providing insights for improvement
• Monitoring campaigns and ensuring contract compliance while always looking out for improvement points
• Help prepare project reports, analytics, and recommendations for the clients, sharing insights that support strategic decision making.

5. Customer Feedback

• Gathering and analyzing customer feedback to inform the related internal team and management, and improve service delivery

6. Market Research

• Staying informed about industry trends, competitor offerings, and market dynamics to identify potential growth areas

7. Training and Development

• Participating in ongoing training and professional development to enhance sales skills and product knowledge

• Master’s or bachelor’s degree in marketing, Sales, Business Administration, Communication, or a relevant field.
• Minimum 5 years of working experience in the advertising industry or relevant roles
• At least one previous experience in Account Service
• Experience in communicating with clients directly to maintain good relationships