Housekeeping Supervisor

HRINC (Cambodia) Co., Ltd Job location: Phnom Penh

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Job Overview
# Hiring1
Job TypePermanent Job
Exp. LevelExecutive/Officer
Job FunctionCleaning / Safeguard
IndustryProperty Development
Preferred ApplicantLocal
Required LanguageKhmer , English
DeadlineMay 25, 2024
Responsibilities and Duties
  • Responsible for smooth operation of the room floor assigned
  • Responsible for the work performance of Room Attendant, supervise/lead Room Attendants
  • Organises and facilitates the room making process
  • Daily allocation of rooms and deep cleaning tasks to team members
  • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor and Pantry room
  • Check on room status such as room occupied, vacancy, dirty, sleep out room out of service/room out order report as daily/Protel system.
  • Ensures that the entire operation of room cleaning performed as per the service apartment standards
  • To organise immediately the guest needs under intimation to Senior Housekeeping supervisor
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members/department
  • Routine inspection of guest bedrooms to ensure they meet standards
  • Aware of all room categories and amenities set up in the room
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Report on room facilities issues to Maintenance & Engineering Department
  • Assist Senior Housekeeping Supervisor with training to staff
  • Implement on Fire, Life, Heath, Security and Safety regulations for the building
  • Managing on room fix asset moment day by day
  • Performing on room inventory count as monthly
  • Manage on dispose items as quarterly
  • Lead day by day on daily briefing to the team
  • Carry out lost and found procedures
  • Assist other departments wherever necessary and maintain good working relationship
  • Accepted additional tasks assigned by manager / supervisor 
Qualifications and Skills
  • Under/complete bachelor degree in Business Administration
  • 2-3 years of working experience in 4-5 stars hotels or serviced apartment
  • Good problem solving and decision making skills
  • Good attitude, pleasant, honestly and hardworking
  • Good of writing and speaking English
  • Computer literate (Ms. Office and Email) 
How to Apply
NameCHHAY Dalin (Ms.)
TitleRecruitment Assistant
Phone Number+855 963994426 / 78672602
EmailCHHAY.Dalin@hrinc.com.kh
AddressHouse #10, Street 242, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
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