This role will be responsible for troubleshooting, administration, and routine maintenance of all ICT systems and equipment. This includes ensuring the smooth operation of computers, laptops, printers, scanners machines, and network devices. You will provide technical support to users and help maintain stable and reliable ICT services across the organization.

• Weekly Check and update virus definition & security patch to all clients
• Perform hardware and software maintenance every 2 months
• Ensure hardware/software of client machines comply with company policy
• Keep ICT equipment Inventory up to date
• Set up computer for new staff
• Give instruction to the new staff on basic computer systems, network structure, how to use email, IT policy and other specific software
• Provide technical advice and support to help people effectively use computer software and hardware
• Manage mobile phone, camera, LCD project, Laptop logbook
• Provide IT supports to training sessions, meetings, teleconference etc…
• Documents network problems and resolution for future reference
• Participate in design and deliver IT training courses and training materials for end-uses
• Participate in the research, selection and implementation of new tools, technologies and/or services
• Setting up clear plans to be achieved for the year in a structured manner
• Keep inventory stock & server room clean
• Assist to supervisor any other IT related tasks

• Holding a Bachelor of Information Technology or Computer Science
• Minimum 3 years of experience in IT Support, Network system, or a related field
• Knowledgeable in hardware and software to provide technical support effectively
• Good English proficiency, both written and spoken
• Good communication, interpersonal, and organizational skills.